Part Time Sales Lead - Gurnee Mills

Store • Gurnee, IL

2d

About The Position

The Sales Lead is a role-model Bear Builder with additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role and provides exceptional Guest service while maintaining operational standards.

Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards. Measures include decision-making and execution, creating an Experience First culture for Guests and associates, achieving assigned goals, consistent execution of operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Demonstrates good judgment in ambiguous situations.
• Shows initiative and self-direction and can remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.
• Thrives in an Experience First environment and connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people and has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Thrives in a dynamic and changing environment.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and serve as a role model to associates.
• Guide, support, and direct associates to help ensure smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide feedback to the management team about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere and help ensure Guests are satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a cohesive Guest experience.
• Be dependable, engaged, and helpful as a team member.
• Support store financial goals and compliance with company policies, procedures, and standards.
• Help create an Experience First culture for Guests and associates, achieve assigned goals, and consistently execute operational standards.

Benefits

• Associates may earn a monthly bonus based on their store’s sales results versus plan.
• The company offers comprehensive benefits intended to support associates’ health, well-being, and long-term financial security; details are available on the company benefits webpage.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED