Full-Time Sales Lead - Famous Footwear
About The Position
The Sales Lead at Famous Footwear helps create a welcoming store environment and an engaging customer experience. The role includes supporting and motivating teammates, coaching selling behaviors, driving sales toward goals, and sharing knowledge of footwear trends with customers and the store team. The Sales Lead also helps maintain store operations, including pricing, inventory, store opening and closing, cleanliness, organization, and compliance with company policies. They provide attentive customer service, recommend suitable footwear, and contribute to an inclusive and supportive team culture. Other responsibilities may be performed as needed to meet the needs of the business.
Requirements
- High school diploma or GED.
- Proficient working knowledge of general retail practices and procedures.
- Some retail store management experience or relevant management experience in lieu.
- Previous experience working on a team and motivating others to accomplish a goal.
- Ability to manage multiple tasks and communicate direction set by the store manager.
- Demonstrated ability to mentor and train associates on selling and operational processes.
- Basic computer skills.
- Ability to work a flexible schedule and meet availability requirements, including holidays, nights, weekends, and extended hours.
- Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
- Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to remain mobile on the sales floor for extended periods.
Responsibilities
- Create a welcoming store environment and foster a culture of caring, camaraderie, diversity, and inclusion.
- Support and motivate teammates, including providing coaching on customer connection and selling behaviors.
- Take accountability for sales goals and contribute to the store’s overall performance.
- Support retail operations, including pricing, inventory, opening and closing the store, and keeping the store clean, organized, and easy to shop.
- Follow company policies and use available partners and resources to complete tasks.
- Deliver attentive customer service and recommend footwear styles that meet customers’ needs.
- Stay informed about trends and share that knowledge with customers and the store team.
- Mentor and train associates on selling and operational processes.
- Manage multiple tasks and communicate direction set by the store manager.
- Work a flexible schedule that may include holidays, nights, weekends, and extended hours.
Benefits
- 30% associate discount across Caleres retail stores.
- Relaxed dress code and a supportive small-team environment.
- Daily access to earned pay through Dayforce Wallet without fees.
- Ability to transfer among more than 850 store locations.
- Education assistance of up to $7,500 per year for full-time associates.
- Career development and learning opportunities, including opportunities to grow careers at corporate offices.
- 24/7 access to employee assistance options, including emotional support, work-life solutions, legal guidance, and financial resources.
- PTO, health, and retirement benefits for eligible full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
