PT Sales Lead - Lee Wrangler

Kontoor Brands, Inc.•Greensboro, NC

6d•$12 - $16•Onsite

About The Position

The Sales Lead supports the store management team in maximizing sales and achieving store goals, while helping maintain a productive and customer-focused sales floor. The role leads customer engagement, models Lee and Wrangler service standards, and acts as manager on duty when the Sales Lead is the only member of management in the store. The Sales Lead supports store operations, loss prevention, safety, and visual merchandising by monitoring adherence to company policies and procedures, delegating tasks as needed, and reporting concerns to the Store Manager. The role also communicates associate concerns, supports the Open-Door Policy, and helps foster a respectful, inclusive, creative, and sustainable store culture. This role requires customer service and sales-floor work in a fast-paced retail environment. The position involves operating store equipment, assisting customers and handling merchandise, standing for shifts of up to eight hours, and performing physical tasks such as lifting, pushing racks, reaching, bending, and assembling displays. The job requires a flexible schedule, including weekends, evenings, and holidays.

Requirements

Must be at least 18 years old.
Excellent communication and time-management skills.
Proven ability to multitask.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Ability to work a flexible schedule that meets business needs, including weekends, evenings, and holidays.
Ability to operate office equipment and technology such as cash registers, computers, phones, and scanners.
Ability to stand for scheduled shifts of up to eight hours.
Ability to lift or maneuver up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor to assemble displays or rearrange the store layout.
Vision to read labels accurately, assist customers, and perform tasks requiring attention to detail.
Ability to use fine manipulation and grasp items to sort and organize clothing, including hanging, folding, and arranging by color or size.

Nice To Haves

One or more years of retail experience preferred.

Responsibilities

Follow direction from the store management team to maximize sales and achieve store sales goals.
Support productivity by leading customer engagement on the sales floor.
Act as manager on duty when the only member of management in the store.
Model brand-specific service standards and respond promptly to customer concerns when acting as Manager on Duty.
Wear and promote Lee and Wrangler brands at work and demonstrate a passion for their products.
Greet customers, engage them with open-ended questions, assist them in fitting rooms, and suggest products suited to their needs.
Monitor adherence to company and store policies, processes, and procedures, and report concerns to the Store Manager.
Delegate tasks to associates as needed to maintain operational excellence.
Respond quickly to customer and associate injuries and partner with the Store Manager and Human Resources.
Maintain the store’s visual merchandising standards.
Communicate associate concerns to the Store Manager and support the Open-Door Policy.
Model respect for others’ backgrounds, experiences, and differences, upholding Kontoor Brands’ values.
Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
Look for ways to make the store sustainable and recognize its environmental impact.
Embrace the company’s purpose, mission, and values, and make changes as directed by management.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Assist customers, retrieve merchandise, recover the store, restock merchandise, maintain cleanliness, and occasionally assemble displays or rearrange the store layout.