Lee Wrangler - Sales Lead

Kontoor Brands•Pooler, GA

About The Position

The Part Time Sales Lead is an entry-level leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experiences, and carrying out day-to-day store operations. The Sales Lead supports the Store Manager by following customer engagement strategies and maintaining merchandising standards that contribute to a positive customer experience. They may act as Manager on Duty when other members of the leadership team are absent and assist with onboarding and training team members.

Requirements

Must be at least 18 years old.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Be available to work at least 30 hours per week, including one weekend day and rotating holidays; additional availability is a plus.
Communicate clearly and respectfully with customers and team members.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store during scheduled shifts; walk to assist customers, retrieve merchandise, and recover the store.
Regularly maneuver and/or lift up to 25 pounds and occasionally up to 50 pounds.
Push or pull full racks of merchandise for restocking.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Occasionally perform manual labor to assemble displays and/or rearrange the store layout.
Read labels accurately and perform detail-oriented tasks.
Use fine manipulation and grasping to sort and organize clothing, including hanging, folding, and arranging by color and size.

Nice To Haves

Retail or customer-facing experience is preferred but not required.

Responsibilities

Uphold high retail and customer-service standards to provide an in-store experience aligned with company standards.
Initiate conversations with customers, build relationships, identify their interests, and recommend suitable products through suggestive selling.
Assist customers in fitting rooms and provide information and advice about product performance, features, and specifications.
Promote the rewards program, meet weekly loyalty sign-up goals, achieve personal sales targets, and contribute to store performance.
Learn about new products and trends to better engage customers.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Support daily store operations, including opening and closing, freight processing, transaction processing, cash handling, and maintaining point-of-sale integrity.
Follow company and store policies, procedures, and operational guidelines, and communicate concerns to store leadership.
Assign tasks to team members as directed to support operational needs.
Respond quickly to customer or employee injuries and report them immediately to the Manager on Duty.
Participate in Loss Prevention Audits and comply with loss-prevention policies to minimize store shrink.
Act as Manager on Duty when other members of the leadership team are absent.
Communicate employee concerns directly to the Store Manager.
Assist with onboarding and training new team members in sales behaviors, customer-service expectations, and store procedures.
Address customer concerns professionally and in accordance with company guidelines.