PT Sales Lead - Lee Wrangler

Kontoor Brands•Greensboro, NC

About The Position

The PT Sales Lead supports store sales goals and customer engagement, following the direction of the store management team. The role models Lee and Wrangler brand-specific service standards, assists customers throughout the sales floor and fitting room, and acts as manager on duty when the Sales Lead is the only member of management in the store. It also supports store operations, loss prevention, safety, visual merchandising, associate communication, and a respectful, collaborative store culture. The position requires a flexible schedule that includes weekends, evenings, and holidays, along with the physical ability to perform regular retail-floor and merchandise-handling tasks.

Requirements

Must be at least 18 years old.
Excellent communication and time-management skills.
Proven ability to multitask.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Ability to work a flexible schedule that includes weekends, evenings, and holidays.
Ability to stand during scheduled shifts for up to 8 hours.
Ability to maneuver and/or lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Vision to read labels accurately, assist customers, and perform tasks requiring attention to detail.
Ability to use fine manipulation and grasp items to sort and organize clothing, including hanging, folding, and organizing by color and size.

Nice To Haves

1+ years of retail experience preferred.

Responsibilities

Follow direction from the store management team to maximize sales and achieve store sales goals.
Lead customer engagement on the sales floor and support a productive environment.
Act as manager on duty when the only member of management in the store.
Model brand-specific service standards and promptly address customer concerns when acting as manager on duty.
Wear and demonstrate passion for Lee and Wrangler products; greet customers, engage them with open-ended questions, assist in fitting rooms, and recommend products suited to their needs.
Monitor adherence to company and store policies, processes, and procedures, and report concerns to the Store Manager.
Delegate tasks to associates as needed to maintain operational excellence.
Respond quickly to customer and associate injuries and partner with the Store Manager and Human Resources.
Maintain store visual merchandising standards.
Communicate associate concerns to the Store Manager and support the Open-Door Policy.
Model respect for others’ backgrounds, experiences, and differences, and uphold Kontoor Brands’ integrity and values.
Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
Look for ways to make the store more sustainable and recognize its environmental impact.
Embrace the company’s purpose, mission, and values, and make changes as directed by management.
Operate store office equipment and technology, including cash registers, computers, phones, and scanners.
Walk and move to assist customers, retrieve merchandise, and recover the store; restock merchandise and help maintain store cleanliness.
Push or pull full racks of merchandise, assemble displays, and occasionally rearrange the store layout.