Lee Wrangler - Temporary Sales Lead

Kontoor Brands, Inc.•Southaven, MS

6d•$13 - $16

About The Position

The Part Time Sales Lead is an entry-level leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experiences, and executing day-to-day store operations. The Sales Lead supports the Store Manager by following customer engagement strategies and maintaining merchandising standards that support a positive customer experience. The role includes providing excellent customer service, learning customers’ needs, recommending products, promoting the rewards program, and meeting personal sales targets. It also includes maintaining visual merchandising standards, processing freight and transactions, handling cash, supporting store safety and loss prevention, and assisting with daily operations. The Sales Lead acts as Manager on Duty when other leadership team members are absent, communicates employee concerns to the Store Manager, helps onboard and train new team members, and addresses customer concerns according to company guidelines. The position requires at least 30 hours of availability per week, including one weekend day and rotating holidays.

Requirements

Must be at least 18 years old.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Be available for at least 30 hours per week, including one weekend day and rotating holidays; additional availability is a plus.
Communicate clearly and respectfully with customers and team members.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store during scheduled shifts.
Walk and move to assist customers, retrieve merchandise, and recover the store.
Lift or maneuver 25 pounds regularly and up to 50 pounds occasionally.
Push or pull full racks of merchandise for restocking.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Perform occasional manual labor to assemble displays or rearrange the store layout.
Read labels accurately and perform tasks requiring attention to detail.
Use fine manipulation and grasping to sort and organize clothing, including hanging, folding, and organizing by color and size.

Nice To Haves

Retail or customer-facing experience is preferred but not required.
Additional availability beyond the required 30 hours per week is a plus.

Responsibilities

Provide excellent customer service in line with company retail standards.
Engage customers, learn their interests and needs, assist in fitting rooms, and recommend suitable products.
Promote the rewards program and achieve weekly loyalty sign-up goals.
Learn about new products and trends and provide product information and advice.
Meet personal sales targets and contribute to overall store performance.
Maintain visual merchandising standards and keep the sales floor clean, organized, and stocked.
Support daily operations, including opening and closing, freight processing, transaction processing, cash handling, and point-of-sale integrity.
Follow company and store policies, procedures, and operational guidelines, and communicate concerns to store leadership.
Assign tasks to team members as directed to support operational needs.
Respond promptly to customer or employee injuries and report them immediately to the Manager on Duty.
Participate in Loss Prevention Audits and follow loss prevention policies to minimize shrink.
Act as Manager on Duty when other leadership team members are absent.
Communicate employee concerns directly to the Store Manager.
Assist with onboarding and training new team members in sales behaviors, customer service, and store procedures.
Address customer concerns professionally and in accordance with company guidelines.