Intimissimi Sales Lead PT at its King of Prussia, PA - IV71 location

ONIVERSE•Upper Merion Township, PA

16d•$17 - $20•Onsite

About The Position

The Sales Lead provides a high level of customer service and fashion expertise to increase conversion and retention, drive revenue, and build brand loyalty. Working with the store team and reporting to store management, the Sales Lead develops new clients by engaging walk-in traffic, creating excitement around products, offering personalized fashion tips, and providing professional service. The role calls for a positive, outgoing, goal-oriented approach and includes mentoring teammates. Sales Leads represent Oniverse’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. They foster inclusive and welcoming relationships with guests and colleagues, adapt to changing trends and busy periods, and help maintain an efficient, collaborative store environment. They support store operations, sales strategies, client outreach, visual standards, stock management, and cleanliness. This is a part-time retail position at the King of Prussia, Pennsylvania location. Compensation is $17.00–$20.00 per hour, with a base salary plus a monthly bonus based on budget achievement, store volume, and location.

Requirements

Eligibility to work in the United States for any employer.
High school graduate or equivalent.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.

Nice To Haves

One to two years of experience in customer service and the contemporary retail industry preferred.
Customer-service and sales experience may affect compensation.

Responsibilities

Build genuine client relationships through thoughtful, consistent outreach.
Provide proactive, personalized customer service and work to exceed client expectations.
Capture customer information and follow up by phone or in writing, including managing client books and responding to questions such as product-care inquiries.
Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
Maintain thorough product knowledge and use fashion expertise to support sales and inspire clients and teammates.
Support managers with store operations, including daily replenishment and seasonal markdown processing.
Partner with the Manager to use internal systems, conduct business analyses, and track store and individual KPIs.
Help maintain store visual, housekeeping, cleanliness, and organization standards across sales floors, fitting rooms, cash desk, and backroom areas.
Operate the POS system and perform email, opening, and closing procedures.
Mentor and train new teammates, potentially including cross-department functions.
Collaborate with colleagues and management to deliver quality customer service, implement sales strategies, and meet commercial goals.
Complete daily cleaning tasks, including dusting and cleaning fixtures, cleaning glass and mirrors, emptying trash, sweeping and mopping, and sanitizing shared surfaces and equipment.
Participate in nationwide contests and, if selected based on experience and performance, support new store openings across the United States.