Full-Time Sales Lead - Famous Footwear
About The Position
The Famous Footwear Sales Lead helps create a welcoming store environment and delivers strong customer experiences by connecting customers with shoes and styles that fit their needs. The role supports the store team through coaching, mentoring, and training associates, while helping foster a positive, inclusive, and supportive culture. The Sales Lead takes accountability for sales goals and store performance, supports retail operations such as pricing and inventory, and helps keep the store clean, organized, and easy to shop. The role includes opening and closing responsibilities, following company policies, communicating direction from the store manager, and using available team members and resources to complete tasks. Other responsibilities may be assigned as needed to meet business needs. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours. It also involves regular lifting and frequent movement while working on the sales floor.
Requirements
- High school diploma or GED.
- Proficient working knowledge of general retail practices and procedures.
- Some retail store management experience, or relevant management experience in lieu.
- Previous experience working on a team and motivating others to accomplish a goal.
- Ability to manage multiple tasks and communicate direction set by the store manager.
- Demonstrated ability to mentor and train associates on selling and operational processes.
- Ability to work a flexible schedule that meets role availability requirements, including holidays, nights, weekends, and extended hours.
- Basic computer skills.
- Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
- Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to remain mobile on the sales floor for extended periods.
Responsibilities
- Create a welcoming environment and provide attentive, customer-focused service.
- Encourage teammates and contribute to a positive, inclusive, and supportive store culture.
- Coach associates on customer connection and selling behaviors.
- Take accountability for sales goals and contribute to overall store performance.
- Support store operations, including pricing and inventory management.
- Open and close the store and help keep it clean, organized, and easy to shop.
- Follow company policies and use team members and other resources to accomplish tasks.
- Recommend shoes and styles that meet customers’ needs and help ensure a suitable fit.
- Mentor and train associates on selling and operational processes.
- Communicate direction set by the store manager and manage multiple tasks.
- Perform other responsibilities as needed to meet business needs.
Benefits
- 30% associate discount across Caleres retail stores.
- Relaxed dress code.
- Daily access to earned pay through Dayforce Wallet, without fees.
- Ability to transfer among more than 850 store locations.
- Education assistance of up to $7,500 per year for full-time associates.
- Career development and learning opportunities, including opportunities to grow into corporate roles.
- Employee assistance programs with emotional support, work-life solutions, legal guidance, and financial resources.
- PTO, health, and retirement benefits for eligible full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
