Retail Part-Time Sales Lead (Orlando Vineland Premium Outlets - Orlando, FL)

Fabletics•Orlando, FL

9d•Onsite

About The Position

Fabletics is hiring a part-time Sales Lead at its Orlando Vineland Premium Outlets location in Orlando, Florida. The Sales Lead delivers an exceptional customer experience while supporting sales and store operations, using technology to connect online and in-store shopping. The role works with the Store Manager, other leaders, and associates to meet performance goals and support customers in living their passion. The Sales Lead helps engage customers, share product knowledge, support and coach associates, maintain store merchandising standards, communicate inventory and training needs, and contribute feedback to improve the business. The position is onsite and requires a flexible schedule, including evenings, weekends, and holidays. It also involves frequent movement and standing, as well as unpacking inventory boxes weighing 10–30 pounds when required.

Requirements

At least one year of work experience in a retail environment.
Familiarity with active lifestyle activities such as yoga, cycling or spin, Pilates, weight training, running, nutrition, and other healthy activities.
Ability to interact socially with customers, employees, and business partners inside and outside the store.
Ability to work with large teams.
Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
Comfort dealing with ambiguity and ability to take initiative.
Familiarity with retail inventory and point-of-sale systems.
Self-motivated, with good communication skills and the ability to bring out the best in others.
Ability to multitask, set priorities, and work well under pressure.
Flexibility to work evenings, weekends, and national holidays.
Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays.
Ability to perform frequent moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours; occasional stooping, kneeling, crouching, and ladder climbing may be required.
Must be at least 18 years of age.

Nice To Haves

Prior retail management experience.

Responsibilities

Embody Fabletics’ culture and values and provide customers with insight on how to live their passion.
Engage customers and explain product fabrics, features, fit, and function.
Drive customer engagement through store events, promotions, and community projects.
Provide training and immediate feedback on customer experience expectations, including the Customer Experience Playbook, Customer Engagement, Omnicart, and Member Chat.
Coordinate with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
Communicate inventory and training needs to the Store Manager.
Maintain store merchandising guidelines to make the store easy to shop and support the customer’s purchase journey.
Provide feedback to the Store Manager to help continuously improve the business.
Meet or exceed store objectives for performance, productivity, efficiency, and quality.
Serve as a resource for product knowledge for customers and team members.
Maintain personal sales performance and achieve sales goals.
Maintain safety and security standards and identify and communicate potential issues.
Unpack inventory boxes as required.