Sales Lead, Tysons Corner Center
About The Position
The Sales Lead is a key team member who supports and models excellent customer experiences by delivering personalized service and guiding and supporting associates. The role directly influences both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step in as manager when needed. The Sales Lead represents the brand, supports onboarding and associate development, contributes to an inclusive store environment, and upholds visual and operational standards with a focus on customers. The role also uses tools and technology to support a customer-focused and profitable business, coach associates, stay informed about company priorities and promotions, and provide a seamless omnichannel shopping experience.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience.
- Management experience.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company's brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
