Intimissimi Seasonal Sales Lead FT at its Sarasota, FL - IAN0 location
About The Position
The Sales Lead is a seasonal retail role focused on delivering high-quality customer service, increasing conversion and retention, driving revenue, and building brand loyalty. The position works with the store team and reports to store leadership. Sales Leads develop client relationships through personalized fashion advice, product knowledge, outreach, and follow-up, while mentoring teammates and supporting store operations. The role calls for a positive, outgoing, goal-oriented approach and consistent representation of Oniverse’s values: open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. Sales Leads help maintain store standards and execute daily operations, including replenishment, seasonal markdowns, visual presentation, housekeeping, client-book management, and opening and closing procedures. They use the POS and internal systems, support business analyses and KPI tracking, and help new teammates learn store functions. The role also includes daily cleaning and organization of the sales floor, fitting rooms, cash desk, bathroom, and stockroom.
Requirements
- Eligibility to work in the United States for any employer.
- High school graduate or equivalent.
- Strong customer-service standards and advanced knowledge of selling techniques.
- Strong verbal and written communication skills.
- Commitment, self-motivation, and goal orientation.
- Problem-solving ability.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
Nice To Haves
- Three to four years of experience in the contemporary fashion retail industry is highly preferred.
Responsibilities
- Build genuine client relationships through thoughtful, consistent outreach and follow-up.
- Provide proactive, high-quality service and work to exceed client expectations.
- Capture customer information and use phone and written communication to follow up.
- Manage the client book, including follow-up about shopping experiences and product-care questions.
- Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
- Maintain thorough product knowledge and use fashion expertise to support sales and inspire clients and teammates.
- Support daily store operations, including replenishment and processing seasonal markdowns.
- Partner with the Manager to use internal systems, conduct business analyses, and track store and individual KPIs.
- Help maintain store visual, housekeeping, cleanliness, and organization standards.
- Operate the POS system and perform email, opening, and closing procedures.
- Complete daily cleaning tasks, including cleaning fixtures, glass, mirrors, floors, sinks, countertops, shared areas, and equipment; emptying trash; and maintaining sales-floor and backroom areas.
- Mentor and train teammates, including new colleagues and cross-department functions.
- Collaborate with store leadership and teammates to implement sales strategies and meet commercial goals.
Benefits
- Monthly bonus based on budget achievement, store volume, and location.
- Paid sick time.
- Referral bonus.
- Employee discount.
- Free uniform.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
