Sales Lead (Part-Time) @ New England Aquarium

Event Network•Boston, MA
•$17 - $17

About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role handles higher-level transactions, including cash and safe balancing, and supports store operations, sales goals, team development, and guest experience at the New England Aquarium.

Requirements

  • Ability to provide optimal guest service and lead team members.
  • Ability to perform accurate cash handling and register transactions.
  • Ability to meet the physical demands of the job, including frequently standing, walking, and handling objects; occasionally reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 40 pounds.

Responsibilities

  • Lead the Sales Team to provide optimal guest service and help resolve guest service issues in partnership with the Store Director.
  • Perform opening and closing operations and work the assigned schedule.
  • Build relationships with team members, model company values, foster partner relationships, and pursue self-development.
  • Assist the Store Director in achieving store sales, per-capita, and purchase-with-purchase goals; achieve individual sales goals and coach team members toward sales expectations.
  • Handle register transactions accurately and follow cash-handling procedures.
  • Complete product, operations, and merchandise-presentation training.
  • Execute and maintain visual-presentation directives and company initiatives.
  • Respond to communications promptly and perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow Loss Prevention procedures and requirements.
  • Demonstrate e|n Cares, maintain knowledge of the venue and its programs, and help ensure a clean, organized, and safe shopping environment.
  • Follow company and partner dress-code guidelines and participate in regional philanthropic activities.
  • Comply with company personnel policies and hold oneself accountable to performance and behavior standards.
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