Sales Lead (Part-Time) @ Tennessee Aquarium

Event Network•Chattanooga, TN

About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisor handles higher-level transactions, including cash and safe balancing, and supports the store’s service, sales, operational, and presentation goals. Applicants must be at least 18 years old.

Requirements

  • Must be 18 years or older to apply.
  • Frequently stand, walk, and use hands to finger, handle, or feel.
  • Occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Frequently lift and/or move up to 40 pounds.

Responsibilities

  • Hold self accountable to e|n standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Lead the Sales Team in providing optimal guest service.
  • Perform opening and closing operations.
  • Build strong relationships with team members and support execution of business results.
  • Pursue self-development opportunities and model e|n core values to create a learning environment.
  • Foster Partner team member relationships and comply with company personnel policies.
  • Help the team achieve store sales, per-cap, and purchase-with-purchase goals.
  • Meet personal purchase-with-purchase and other assigned sales goals; support coaching team members toward sales expectations.
  • Look for ways to maximize store sales.
  • Handle cash accurately and ensure register transactions are completed accurately.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
  • Participate in e|n initiatives and support their sustainability.
  • Respond to communications in a timely manner.
  • Complete daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow Loss Prevention procedures and requirements.
  • Consistently demonstrate e|n Cares and support optimal guest service from all team members.
  • Maintain full knowledge of the venue’s building and programs.
  • Maintain a clean, organized, and safe shopping environment for guests.
  • Follow e|n and Partner dress code guidelines.
  • Participate in regional philanthropic activities.
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