Full Time Sales Lead

Pandora•Manchester, NH
•$17 - $22

About The Position

The Sales Lead is an immersed brand and product ambassador who supports Managers and Sales Associates and helps deliver success in the store. The role focuses on providing exceptional customer experiences, building genuine connections with customers, strengthening brand loyalty, and exceeding individual and store sales goals. The Sales Lead also coaches and inspires the sales team, encourages accountability for performance, and provides real-time feedback and guidance toward KPI goals. Applicants must complete an assessment emailed after submitting an application. The role requires a flexible schedule that includes nights, weekends, and holidays, as well as standing for extended periods, lifting 50+ pounds, and arriving to work on time.

Requirements

  • At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
  • Strong written and verbal communication skills.
  • Ability to connect with people at all levels of the organization and engage an audience.
  • Business acumen and analytical thinking that support positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
  • At least 18 years of age and able to provide proof of identity and eligibility to work.
  • Ability to work a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods, lift 50+ pounds, and arrive at work on time.

Responsibilities

  • Exceed individual and store sales goals by building genuine connections with customers.
  • Represent the brand and contribute to a store culture characterized by passion and strong brand ambassadorship.
  • Deliver memorable shopping experiences through product knowledge and efforts to build brand loyalty.
  • Meet or exceed commercial targets and key performance indicators, contributing to strong results.
  • Engage customers authentically and foster lasting relationships beyond individual transactions.
  • Coach and inspire the sales team, promote accountability for individual and store performance, and provide real-time feedback and guidance to help the team achieve KPI goals.
  • Support Managers and Sales Associates in delivering in-store success.

Benefits

  • Base compensation plus bonuses
  • 401K plan
  • Medical, dental, and vision benefits
  • Short- and long-term disability coverage
  • Basic life and AD&D coverage
  • Anniversary gift cards and product discounts
  • Learning and development programs
  • Continuous feedback
  • LinkedIn Learning
  • Tuition reimbursement
  • PTO package including vacation, personal, sick, birthday, and celebration days
  • Paid holidays
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