Sales Lead (Full-Time) @ Guggenheim
About The Position
The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor position also handles higher-level transactions, including cash and safe balancing. The Sales Lead helps lead the sales team, supports store sales goals, coaches team members, and maintains accurate register transactions. The role also performs opening and closing operations, supports merchandise presentation and store operations, follows loss prevention procedures, and helps ensure a clean, organized, and safe shopping environment. The Sales Lead works the assigned schedule and is expected to maintain knowledge of the venue, its building, and its programs.
Requirements
- Ability to provide optimal guest service.
- Ability to lead team members and support sales goals.
- Accurate cash handling and register transaction skills.
- Ability to perform the physical functions described, with reasonable accommodations as applicable.
Responsibilities
- Hold self accountable to company standards of performance and behavior.
- Resolve guest service issues in partnership with the Store Director.
- Lead the Sales Team to provide optimal guest service.
- Perform all opening and closing operations.
- Build relationships with team members to support execution of business results.
- Pursue opportunities for self-development and model company core values to create a learning environment.
- Foster relationships with partner team members and comply with company personnel policies.
- Assist the Store Director and team in achieving store sales, per-capita, and purchase-with-purchase goals.
- Achieve personal purchase-with-purchase goals and other sales expectations assigned by store leadership.
- Support the Store Director in coaching team members to meet sales goals and expectations.
- Look for ways to maximize store sales.
- Handle cash accurately and ensure register transactions are completed accurately.
- Work the assigned schedule.
- Complete product, operations, and merchandise presentation training.
- Execute and maintain visual presentation directives from the Store Director and company initiatives.
- Participate in company initiatives and support sustainability.
- Respond to communications in a timely manner.
- Perform daily tasks such as cleaning, store recovery, and merchandise placement.
- Follow loss prevention procedures and requirements.
- Demonstrate company care standards and support optimal guest service from all team members.
- Maintain full knowledge of the venue’s building and programs.
- Maintain a clean, organized, and safe shopping environment.
- Follow company and partner dress code guidelines.
- Participate in regional philanthropic activities.
- Perform higher-level transactions, including cash and safe balancing.
Benefits
- Medical, dental, and vision insurance
- Basic life and AD&D insurance
- Long-term disability coverage
- Voluntary life and AD&D insurance, short-term disability for eligible employees, accident insurance, critical illness insurance, hospital indemnity, and pet insurance
- 401(k) retirement plan
- Flexible spending accounts
- Employee Assistance Program
- Vacation accrual and sick leave
- Nine paid holidays
- 25% employee discount at company stores
- Discount program offering savings on brand-name products, services, travel, entertainment, and tickets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
