Sales Lead- Full-time

J.Jill • Mission Viejo, CA

3d • $21 - $24 • Onsite

About The Position

J.Jill is seeking a customer-obsessed, results-driven Sales Lead to support store leadership in driving sales and supporting the team. The role focuses on creating genuine customer connections, delivering an exceptional shopping experience, and contributing to an inclusive store culture and community presence.

The Sales Lead helps develop team members, support store performance, maintain product knowledge, and assist with daily store operations. Responsibilities include opening and closing the store, serving as manager on duty, visual merchandising, floor sets, inventory management, and following company policies. The role also involves taking ownership of assigned work, addressing challenges constructively, and communicating effectively with people at different levels of the organization.

Requirements

• At least 1 year of retail experience.
• Passion for customer service and building meaningful relationships.
• Ability to support, inspire, and motivate a team.
• Track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform the listed physical activities, including lifting and carrying up to 30 pounds and participating in joint or team lifts.

Nice To Haves

• Retail experience in women’s specialty retail or a strong sales, customer-focused environment.

Responsibilities

• Develop and maintain strong customer relationships through genuine interactions and serve as a role model.
• Support community engagement initiatives to strengthen the brand’s presence.
• Assist in training and developing team members by leading by example and providing coaching and support.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to sales targets.
• Maintain knowledge of J.Jill products to help customers make confident purchasing decisions.
• Assist with store operations, including opening and closing, manager-on-duty coverage, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities and proactively address challenges with a solution-oriented mindset.
• Support leadership in maintaining a meaningful customer experience.
• Communicate across different organizational levels and adapt messaging to diverse audiences.
• Perform additional responsibilities as assigned to help the store succeed.

Benefits

• Competitive hourly wage with performance-based incentives.
• Associate discount.
• Opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• For full-time associates: medical, dental, and vision coverage; 401(k); paid time off; and tuition reimbursement.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed