Full Time Sales Lead

Pandora • Gurnee, IL

3d • $17 - $21 • Onsite

About The Position

The Sales Lead supports store Managers and Sales Associates and contributes to in-store success. The role requires full immersion in Pandora’s brand, culture, and products, with a focus on delivering exceptional customer experiences. Sales Leads build genuine connections with customers, promote brand loyalty, and help the team achieve individual and store sales goals and key performance indicators. They also coach and inspire team members, encourage accountability, and provide real-time feedback and guidance. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect and communicate with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.
• Completion of an assessment emailed after application submission.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Represent Pandora as a brand ambassador and contribute to a passionate store culture.
• Deliver excellent shopping experiences through product knowledge and brand loyalty.
• Achieve commercial targets and key performance indicators.
• Engage customers authentically and foster lasting relationships beyond individual transactions.
• Coach and inspire the sales team, encourage accountability for individual and store performance, and provide real-time feedback and guidance.
• Support store Managers and Sales Associates in delivering in-store success.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days, as well as paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed