Sales Lead, Crabtree Valley Mall
About The Position
As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly affecting both customer and associate experiences. You collaborate with the Store Manager to become an expert on store functions and are prepared to step in as manager when needed. You represent the brand and model personalized customer experience behaviors; assist store leaders with onboarding and developing an effective, highly engaged team; and support an inclusive store environment. You uphold visual and operational standards while keeping the focus on customers, use tools to drive a customer-focused team environment and profitable business, and provide in-the-moment feedback and coaching. You build productive relationships by sharing ideas and supporting the team, use technology to stay informed about company priorities and promotions, and help provide a seamless omnichannel shopping experience. This is a regular, part-time position at the Crabtree Valley Mall store in Raleigh, North Carolina.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience preferred.
- Management experience preferred.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates perform their best in customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
- Step into the role of manager when needed.
Benefits
- 401(k) plan.
- Merchandise discounts, plus eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
