Seasonal Sales Associate - Crabtree Valley

Pacsun Careers•Raleigh, NC

1d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while serving customers. The role also executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team, consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The associate delivers an engaging and authentic customer experience, focuses on full-price selling, handles customer concerns according to company policies, completes assigned work efficiently, and maintains visual, organizational, cleanliness, and safety standards. The role supports store sales and operational goals, participates in contests and events, and executes digital sales strategies, including ship-from-store and BOPIS. Associates uphold company and loss prevention policies, share customer feedback, and contribute to a positive working environment while developing knowledge of products, brands, fashion, and trends. The job involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds. Associates may need to sit or stand for long periods, climb ladders, and maneuver around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting. Travel by hotel, airplane, or car may be required for Store Manager and above roles only.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficient in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and partner with leadership on escalated concerns.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization, cleanliness, and a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, and Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.