Seasonal Sales Associate - Crabtree Valley

PACSUN•Raleigh, NC

2d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing customers with an exceptional experience. The role executes tasks and initiatives assigned by the leadership team and contributes as a positive member of the store team. Associates deliver engaging, positive, and authentic customer service; focus on full-price selling while remaining aware of product value and promotions; handle customer concerns in accordance with company policies; complete assigned tasks efficiently; and maintain visual standards, organization, cleanliness, and a safe shopping environment. They follow company and loss-prevention policies and share customer feedback with leadership. The role supports store sales and operational goals, participates in company and store contests and events, stays informed about financial goals and priorities, and executes digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, follow appearance guidelines, contribute to a positive work environment, and continue learning about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The work involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds; prolonged sitting or standing; climbing ladders as needed; and moving around sales-floor, stockroom, and office areas. The associate may work in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and maintain schedule flexibility for weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment.
Follow Employee Appearance Guidelines and continue learning about products, brands, fashion, and trends.
Work to improve individual performance as a productive team member.