Sales Inside

Foundation Building Materials•Valdosta, GA

About The Position

Foundation Building Materials (FBM) is a construction materials distribution company serving commercial and residential construction markets in the United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), FBM supports construction and architectural projects with building materials and commercial door, frame, and hardware solutions. The companies have more than 8,000 team members and emphasize operational excellence, innovation, and employee development. Inside Sales Professionals build customer relationships by providing product guidance and exceptional service. The role supports customers from the front counter and through tailored sales solutions, while coordinating orders, inventory, showroom activities, deliveries, and project documentation. This is a full-time position reporting to the Branch Manager. The position also includes warehouse work and forklift experience or training.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience; incoming-call experience is preferred.
Excellent verbal communication skills and telephone manner.
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Familiarity with Windows operating systems.
Warehouse work, including forklift experience or training.

Nice To Haves

Experience handling incoming calls.

Responsibilities

Maintain professional and courteous communication with customers before, during, and after sales.
Provide product knowledge and prepare accurate quotes and proposals.
Assist walk-in customers and promptly handle inquiries and complaints.
Drive profitable sales through selling, upselling, and cross-selling.
Accurately enter orders, pricing, and customer data into systems.
Respond to order and quote requests by phone, email, fax, and other channels.
Collaborate with outside sales representatives and internal teams to fulfill customer needs.
Maintain stock levels, organize the showroom, and support physical inventories.
Schedule and coordinate inbound and outbound deliveries and shipping logistics.
Negotiate freight rates and manage inventory movement.
Operate and balance the cash register and drawer daily using proper procedures.
Use management software for billing, reporting, and project tracking.
Maintain up-to-date product expertise.
Manage documentation and order details for large or complex projects.
Coordinate deliveries with Operations staff and coordinate the purchase and delivery of special products.
Attend required sales meetings and company training programs.
Support company values in safety, customer focus, teamwork, integrity, and being a company of choice for employees and customers.
Perform other duties as assigned.