Sales Gallery Front Desk Specialist

Hyatt Vacation Club•San Antonio, TX

About The Position

The Sales Gallery Front Desk Specialist welcomes guests arriving for scheduled sales presentations or visiting the sales gallery for general information. The role helps create a comfortable and memorable guest experience by anticipating guests’ needs, offering refreshments while they wait, and interacting professionally and promptly with guests and colleagues. The Specialist also supports sales presentation and volume production goals, promotes the brand, and creates, logs, and expedites premiums (gifts) for site marketing programs. The position requires a flexible schedule that includes weekends and holidays, and may require background and drug screening in accordance with state and local requirements.

Requirements

Highly motivated.
Sales or customer service experience.
Enjoy interacting with guests in person or by phone.
Available to work a flexible schedule that includes weekends and holidays.
Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for an extended period of time.

Nice To Haves

Sales experience preferred.

Responsibilities

Meet and greet guests arriving for scheduled sales presentations or visiting the sales gallery for general information.
Ensure guests are comfortable and offer refreshments while they wait for sales presentations.
Provide a high level of service to exceed budgeted sales presentation and volume production goals.
Promote awareness of the brand image internally and externally.
Create, log, and expedite premiums (gifts) for site marketing programs.
Anticipate and address guest needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Follow company policies and safety procedures.