Sales Gallery Front Desk Specialist

Hyatt Vacation Ownership•San Antonio, TX

12d

About The Position

The Sales Gallery Front Desk Specialist welcomes guests arriving for scheduled sales presentations or visiting the sales gallery for information. The role helps guests feel comfortable, offers refreshments while they wait, and provides a high level of service in support of sales presentation and volume production goals. The Specialist also promotes the brand and creates, logs, and expedites premiums (gifts) for site marketing programs. The position involves guest and colleague interaction in person and by phone, contributing to team goals, and following company policies and safety procedures.

Requirements

Highly motivated.
Sales or customer service experience.
Enjoy interacting with guests in person or by phone.
Available to work a flexible schedule, including weekends and holidays.
Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
May be required to complete background and drug screening in accordance with state and local requirements.

Nice To Haves

Sales experience preferred.

Responsibilities

Meet and greet guests arriving for scheduled sales presentations or visiting the sales gallery for general information.
Ensure guests are comfortable and offer refreshments while they wait for sales presentations.
Provide a high level of service to exceed budgeted sales presentation and volume production goals.
Promote awareness of the brand image internally and externally.
Create, log, and expedite premiums (gifts) for site marketing programs.
Anticipate and address guests’ needs.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals.
Follow company policies and safety procedures.