Sales Executive, Healthcare Merchant Services

NCMIC • Clive, IA

2d

About The Position

We are seeking a relationship-focused Sales Executive to help healthcare organizations improve the way they accept and manage payments. This inside sales role combines consultative selling, business development, and account management to support growth of the Healthcare Merchant Services program. Most opportunities come from company marketing initiatives, referrals, and strategic industry partnerships, with additional opportunities developed through outbound prospecting and networking.

The role involves developing new business and partner relationships, guiding prospects through the application and onboarding process, and maintaining communication with customers throughout the sales cycle. The Sales Executive also completes sales documentation, assists with training other sales and service staff, and stays informed about card association rules and industry changes.

Requirements

• High school diploma.
• Excellent customer service, analytical, problem-solving, and decision-making skills.
• Excellent interpersonal and verbal communication skills.
• Ability to learn various computer systems and the merchant services business.
• Attention to detail, ability to multitask and meet deadlines, and strong PC skills.
• Ability to focus on tasks for extended periods, work flexibly across a variety of tasks and with different employees, plan and organize, meet deadlines, and maintain a high accuracy rate.
• Strong relationship-building and consultative selling skills.
• Proficiency with CRM systems and Microsoft Office.
• Physical ability to sit continuously for extended periods, and sometimes stand, walk, bend, and reach; frequent use of fingers and hands to operate computers, telephones, and other office equipment.

Nice To Haves

• Associate or bachelor's degree.
• Two to three years of related sales experience.
• Prior sales, call center, or other direct customer response experience.
• Experience in merchant services, healthcare sales, banking, or financial services.

Responsibilities

• Drive new business growth through inbound leads, referrals, and partner relationships.
• Conduct discovery conversations, present customized merchant processing solutions, develop pricing analyses, and convert opportunities into long-term relationships.
• Expand existing partner relationships, identify cross-sell opportunities, and serve as a trusted advisor.
• Guide prospects through application, underwriting, onboarding, and implementation; ensure documentation is accurate and coordinate with internal teams.
• Maintain timely communication with prospects and customers throughout the sales cycle.
• Complete necessary sales documentation, including applications and equipment orders.
• Assist with training other sales and service staff.
• Remain knowledgeable about Visa, MasterCard, and other Card Association rules and regulations, and keep current with industry practices and changes.
• Perform other related job-related duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED