Sales Executive, Healthcare Merchant Services

Ncmic•Clive, IA

About The Position

We are seeking a relationship-focused Sales Executive to help healthcare organizations improve the way they accept and manage payments. This inside sales position combines consultative selling, business development, and account management to support the growth of the Healthcare Merchant Services program. Most opportunities come through company marketing initiatives, referrals, and strategic industry partnerships, with additional opportunities developed through outbound prospecting and networking. The Sales Executive drives new business, builds and expands partner relationships, identifies cross-sell opportunities, and guides prospects through application, underwriting, onboarding, and implementation. The role coordinates with internal teams, maintains timely communication throughout the sales cycle, and supports training for other sales and service staff. It also requires keeping current on card association rules, regulations, and industry practices.

Requirements

High school diploma.
Excellent customer service, analytical, problem-solving, and decision-making skills.
Excellent interpersonal and verbal communication skills.
Ability to learn various computer systems and the merchant services business.
Attention to detail, ability to multitask, and ability to meet deadlines.
Strong PC skills.
Ability to focus on tasks for extended periods of time.
Flexibility and ability to work with a variety of tasks and employees.
Ability to plan and organize, be detail- and deadline-oriented, and maintain a high accuracy rate.
Continuous sitting for extended periods, with some standing, walking, bending, and reaching.
Frequent use of fingers and hands to operate computers, telephones, and other office equipment.

Nice To Haves

Associate or bachelor's degree.
2–3 years of related sales experience.
Prior sales, call center, or other direct customer response experience.
Experience in merchant services, healthcare sales, banking, or financial services.

Responsibilities

Drive new business growth through inbound leads, referrals, and partner relationships.
Conduct discovery conversations, present customized merchant processing solutions, develop pricing analyses, and convert opportunities into long-term relationships.
Expand existing partner relationships and identify cross-sell opportunities while serving as a trusted advisor.
Guide prospects through application, underwriting, onboarding, and implementation.
Ensure documentation is accurate and coordinate with internal teams to deliver an exceptional customer experience.
Maintain timely communication with prospects and customers throughout the sales cycle.
Complete sales documentation, including applications and equipment orders.
Assist with training other sales and service staff.
Remain knowledgeable about Visa, MasterCard, and other Card Association rules and regulations, and keep current with industry practices and changes.
Perform other related job-related duties as required.