Sales Executive - Accounts Manager

Emerson•Guaynabo, Puerto Rico

11d

About The Position

Emerson is seeking an Account Manager professional to manage and expand relationships with existing and prospective customers, uncover opportunities to create value, and deliver solutions that help customers achieve their business objectives. The role collaborates with cross-functional teams to drive sustainable growth, strengthen customer partnerships, and support adoption of Emerson technologies and services. The position develops strategic account plans, assesses customer needs and operational challenges, presents differentiated solutions, advances business opportunities through purchase order, and maintains account, opportunity, forecast, and customer records in CRM and sales technology platforms. It also works with business development, technical, and commercial teams on customer initiatives and complex pursuits, positioning Emerson’s portfolio to deliver value while supporting pricing objectives.

Requirements

Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.
Minimum of 7 years of progressive experience in account management, business development, or technical sales in industrial markets.
Ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.
Experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.
Commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.
Ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities.

Nice To Haves

Experience in power generation, industrial automation, energy, or process industries.
Strong knowledge of automation and control technologies, including DCS platforms; experience with Emerson Ovation or equivalent solutions is a plus.
Proven success in strategic account development, whitespace identification, and greenfield/brownfield opportunity creation.
Experience managing complex B2B sales cycles and value-based solution selling.
Strong business acumen and demonstrated skills in negotiation, pricing, forecasting, and account planning.
Ability to build relationships and influence technical, commercial, and executive stakeholders.
Strong collaboration skills across sales, business development, engineering, and technical teams.
Excellent communication, presentation, and customer engagement skills.

Responsibilities

Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.
Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.
Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.
Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.
Partner with Business Development Managers, specialists, and support teams to develop solutions that address customer needs and deliver measurable value.
Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.
Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.
Identify, develop, and advance new business opportunities from initial engagement through purchase order.
Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.
Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.
Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.
Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.