Sales Engineer

Hologram • Only, TN

3d • $160,000 - $190,000 • Remote

About The Position

The Sales Engineer acts as the technical lead on the sales process, partnering with Account Executives to win deals through technical expertise and solution design. This is a customer-facing, pre-sales role responsible for building technical credibility, demonstrating Hologram's platform, architecting IoT solutions, and making sure prospects have confidence that Hologram will power their connected future. This role reports to the VP of Sales.

Requirements

• Hands-on experience building and deploying embedded systems or IoT devices
• Proven expertise in cellular connectivity, cellular certifications, AT commands, radio modules, and modems
• Background in IoT professional services or consulting, advising clients on IoT product development and design
• Solid understanding of TCP/IP, UDP-based protocols and networking principles
• Track record selling complex technical, developer-facing products (ex. networking products, embedded systems hardware, data products, and APIs)
• Comfortable working through enterprise technical sales cycles with multiple stakeholders, delivering accurate project plans (MAPs) and clear launch guidance
• Proficiency with API implementation and integrations
• Working knowledge of scripting languages like Python or Ruby
• Comfortable querying data with SQL to troubleshoot device behavior
• Based on the US East Coast, or able to work East Coast hours consistently

Nice To Haves

• You have excellent communication skills and can explain complex technical concepts to a non-technical audience
• Excel in pre-sales prospect conversations by translating complex technical solutions into clear, compelling business value.
• Love the thrill of winning deals by solving hard technical problems and building customer confidence
• You love to help customers in need and will go the extra mile to ensure Hologram delivers phenomenal experiences at every touch point
• You have a proven history of quickly mastering new technologies and technical concepts

Responsibilities

• Lead the technical pre-sales relationship by providing guidance on technical architecture, demonstrating the product (ex. Dashboard), resolving technical concerns or obstacles, and building customer trust in Hologram
• Act as a subject matter expert for Hologram's full product suite who can expertly communicate Hologram's technical value proposition, including Dashboard and API integration
• Provide prospects with end-to-end IoT expertise including hardware selection, embedded systems and product architecture and design, and device certifications
• Drive resolution for technical issues that arise during pre-sales, testing, and the pilot phase
• Maintain a high level of expertise in IoT technologies and relevant industry trends

Benefits

• Competitive compensation: Equity is offered to every employee, with transparent formulas that ensure consistency across the team.
• Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave
• Remote work support: $1,000 hiring bonus plus $250/month WFH Stipend (taxable) to help support your home office, productivity, professional development, or coworking expenses.
• Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed