Sales Engineer

OTC•Charlotte, NC

About The Position

As a Sales Engineer, you will engage with key decision-makers and professionals in the OTC products and services space. You will work with engineers and maintenance teams to identify solutions, present and demonstrate products, and build lasting relationships with customers and vendors. The role also involves equipment failure analysis, performance improvement programs, and start-up service and support when needed. You will strengthen customer connections through engagement and joint sales calls while maintaining knowledge of industry standards and products. PP&S is a distributor and engineering and repair service provider for rotating and process equipment serving North Carolina, South Carolina, Alabama, Georgia, Virginia, and the Florida Panhandle. PP&S provides design and aftermarket services to optimize equipment selection, utilization, and asset management, with the goal of achieving the lowest total cost of ownership for its clients. PP&S is part of OTC Industrial Technologies’ Pump & Motor Technology group.

Requirements

  • Proven experience with centrifugal pumps, pump systems, and related rotating equipment.
  • Engineering background and ability to understand technical applications, customer requirements, and engineered solutions.
  • Strong understanding of rotating equipment, pump applications, and industrial processes.
  • Ability to interpret engineering specifications, drawings, and customer requirements.
  • Proficiency in Word, Excel, PowerPoint, Outlook, and CRM software.
  • Valid driver's license with a clean record.
  • Strong verbal and written communication skills.
  • Excellent customer service and relationship-building abilities, with a customer-centric focus.
  • Ability to multitask, prioritize, and manage time effectively.
  • Energetic, outgoing, and professional demeanor, with the ability to work independently and as part of a team.
  • Ability to travel by plane and drive up to 6 hours per day.
  • Ability to walk long distances and climb stairs and ladders at industrial sites.
  • Ability to work in various climates, including high temperatures and direct sunlight, and wear required PPE such as a hard hat and safety glasses.

Nice To Haves

  • Bachelor's degree in Engineering, preferably Mechanical, Industrial, or a related field.
  • Experience supporting technical sales, applications engineering, or industrial equipment solutions.
  • Familiarity with industry standards such as API and ASME and with engineering specifications.
  • Prior plant experience or experience working directly with industrial customers.
  • Experience with Selltis CRM software.

Responsibilities

  • Engage with decision-makers for OTC products and services.
  • Collaborate with engineers and maintenance professionals to solve problems.
  • Conduct product presentations and demonstrations for customers.
  • Build rapport and conduct joint sales calls with manufacturers.
  • Attend sales and company meetings as required.
  • Maintain a high level of product and industry knowledge.
  • Strengthen relationships with customers and vendors through entertainment.
  • Provide start-up service and support when needed.
  • Perform failure analysis of mechanical equipment and report findings.
  • Manage equipment performance improvement programs and report results quarterly.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Short- and long-term disability coverage.
  • Life insurance.
  • Wellness discount.
  • Stipend for safety shoes and glasses.
  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%.
  • Referral bonuses.
  • Relocation assistance.
  • Paid time off (PTO).
  • Tuition assistance.
  • Training programs and career advancement opportunities.
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