Sales Engineer

ReliaQuest•Columbus, OH

About The Position

As a Sales Engineer at ReliaQuest, you will be the technical voice partnering with the Sales team to win new business and expand existing customer relationships. You will demonstrate GreyMatter, ReliaQuest’s Agentic AI Security Operations Platform, and explain how it can eliminate Tier 1 and Tier 2 work, accelerate detection and response, and unify customers’ existing security stack without requiring a rip-and-replace approach. You will also surface customer insights that help shape the future of GreyMatter and ReliaQuest. The role partners with Account Executives throughout the sales cycle, leads technical discovery and demonstrations, develops technical business cases, supports sales processes and customer assessments, and advises security leaders before and after the sale. Travel of 40% or more is required.

Requirements

  • At least 5 years of experience in network security, information security, or security operations.
  • At least 2 years of experience in a customer-facing technical role, such as Sales Engineering, Solutions Architecture, or Consulting.
  • Hands-on familiarity with modern security technologies, including SIEM, EDR/XDR, SOAR, Firewall, IPS, DLP, Identity, Cloud Security, and Email Security.
  • Working knowledge of SOC operations and the detection-to-response lifecycle, including the cost and capacity pressures security teams face.
  • Understanding of regulatory and compliance drivers, including PCI, GLBA, SOX, HIPAA, and GDPR.
  • Current perspective on the threat landscape, including ransomware, identity-based attacks, supply chain risk, and AI-enabled threats.
  • Confidence presenting to audiences ranging from SOC analysts to C-level executives.
  • Ability to work independently in a fast-paced, high-growth environment.
  • Excellent interpersonal, written, and verbal communication skills.
  • Willingness to travel 40% or more.

Nice To Haves

  • Experience selling or engineering MDR, XDR, SIEM, SOAR, or AI-driven security platforms.
  • Familiarity with CAASM, Digital Risk Protection, or security data pipeline categories.
  • Exposure to agentic AI, LLM-driven automation, or SOC AI tooling.
  • Established relationships with security leaders in the region.
  • CISSP, GIAC, OSCP, or comparable certifications.
  • Bachelor’s degree in a technical field or equivalent practical experience.

Responsibilities

  • Partner with Account Executives across the full sales cycle, from discovery through technical close, to understand prospects’ security operations challenges, technology stacks, and business drivers.
  • Lead technical discovery to uncover gaps in detection coverage, response time, analyst capacity, SIEM cost, attack surface visibility, and digital risk exposure.
  • Deliver demonstrations and “Day in the Life” sessions across GreyMatter Core (Detection, Containment, Investigation, Response), DRP (Digital Risk Protection), Discover (CAASM), Transit (security data pipeline), and Agentic Teammates.
  • Position GreyMatter’s agentic AI and automation as a way to eliminate Tier 1 and Tier 2 toil, reduce MTTD/MTTR, and scale SOC operations without linear headcount growth.
  • Build technical business cases quantifying risk reduction, cost optimization, and operational efficiency.
  • Respond accurately and promptly to RFPs, RFIs, and security questionnaires.
  • Support sizing, scoping, and pricing in collaboration with Sales and Solutions Architecture.
  • Run Value Assessments that map customers’ people, processes, and technology against measurable SOC outcomes.
  • Compete against MDR, XDR, and SOAR vendors by articulating GreyMatter’s differentiators, including agentic AI automation, technology-agnostic integration, and platform breadth.
  • Serve as a trusted technical advisor to security leaders, from SOC analysts to CISOs, before and after the sale.
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