Sales Engineer

ReliaQuest•New York, NY

About The Position

As a Sales Engineer at ReliaQuest, you will serve as the technical voice partnering with the Sales team to win new business and expand relationships with existing customers. You will demonstrate how GreyMatter, ReliaQuest’s Agentic AI Security Operations Platform, can reduce Tier 1 and Tier 2 work, accelerate detection and response, and unify customers’ existing security tools without requiring rip-and-replace. You will also share customer insights that help shape the future of GreyMatter and ReliaQuest. The role spans the full sales cycle, from discovery through technical close, and includes leading technical discovery, delivering platform demonstrations and “Day in the Life” sessions, developing technical business cases, supporting assessments and proposals, and advising security leaders. You will work across GreyMatter offerings including Core, DRP, Discover, Transit, and Agentic Teammates, and help customers assess measurable SOC outcomes.

Requirements

  • At least 5 years of experience in network security, information security, or security operations.
  • At least 2 years of experience in a customer-facing technical role, such as Sales Engineering, Solutions Architecture, Consulting, or equivalent.
  • Hands-on familiarity with SIEM, EDR/XDR, SOAR, Firewall, IPS, DLP, Identity, Cloud Security, and Email Security.
  • Working knowledge of SOC operations and the detection-to-response lifecycle, including security teams’ cost and capacity pressures.
  • Understanding of regulatory and compliance drivers, including PCI, GLBA, SOX, HIPAA, and GDPR.
  • Current perspective on threats including ransomware, identity-based attacks, supply chain risk, and AI-enabled threats.
  • Confidence presenting to audiences ranging from SOC analysts to C-level executives.
  • Ability to work independently and thrive in a fast-paced, high-growth environment.
  • Excellent interpersonal, written, and verbal communication skills.
  • Willingness to travel 40% or more.

Nice To Haves

  • Experience selling or engineering MDR, XDR, SIEM, SOAR, or AI-driven security platforms.
  • Familiarity with CAASM, Digital Risk Protection, or security data pipeline categories.
  • Exposure to agentic AI, LLM-driven automation, or SOC AI tooling.
  • Established relationships with security leaders in the region.
  • CISSP, GIAC, OSCP, or comparable certifications.
  • Bachelor’s degree in a technical field or equivalent practical experience.

Responsibilities

  • Partner with Account Executives throughout the sales cycle, from discovery through technical close, to understand prospects’ security operations challenges, technology stacks, and business drivers.
  • Lead technical discovery to identify gaps in detection coverage, response time, analyst capacity, SIEM cost, attack surface visibility, and digital risk exposure.
  • Deliver demonstrations and “Day in the Life” sessions across GreyMatter Core, DRP, Discover, Transit, and Agentic Teammates.
  • Position GreyMatter’s agentic AI and automation as a way to reduce Tier 1 and Tier 2 work, improve MTTD and MTTR, and scale SOC operations without linear headcount growth.
  • Build technical business cases that quantify risk reduction, cost optimization, and operational efficiency.
  • Respond to RFPs, RFIs, and security questionnaires accurately and quickly.
  • Support sizing, scoping, and pricing in collaboration with Sales and Solutions Architecture.
  • Conduct Value Assessments that map customers’ people, processes, and technology against measurable SOC outcomes.
  • Compete against MDR, XDR, and SOAR vendors by articulating GreyMatter’s differentiators, including agentic AI automation, technology-agnostic integration, and platform breadth.
  • Serve as a trusted technical advisor to security leaders, from SOC analysts to CISOs, before and after the sale.
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