Sales Engineer - Wholesale

Accelecom•Atlanta, GA

13h•Hybrid

About The Position

Accelecom is seeking a full-time, exempt Wholesale Sales Engineer to support sales to Georgia-centric carriers, cable MSOs, municipal broadband providers, ISPs, resellers, and data center operators. The role partners with the sales team as a technical subject matter expert, helping customers solve business problems through consultative selling, technical expertise, and superior customer service. The successful candidate will understand customer businesses, develop tailored solutions, and help secure orders. The position operates in a hybrid workplace environment and may require travel to customer locations for meetings and site assessments.

Requirements

Bachelor’s degree in Electrical Engineering, Business, CIS, or equivalent industry experience.
Minimum of 3 years of telecommunications experience.
Minimum of 2–3 years of experience with MEF (Metro Ethernet Forum).
Demonstrated analytical, communication, and customer presentation skills.
Knowledge of connectivity solutions for cloud platforms such as AWS, GCS, and Azure.
Ability to use AI tools to advance engineering design and product solutions.
Understanding of Layer 2 and Layer 3 topologies, Hosted VoIP, Unified Communications, SIP, PRI, and analog-based voice requirements.
Strong understanding of IP networking and IP addressing as they pertain to customer solutions and services.

Nice To Haves

A broad telecommunications skill set with experience in two or more of the following areas: sales, product management or planning, network engineering, transport engineering, network provisioning, or operations.

Responsibilities

Work alongside the sales team as a technical subject matter expert to drive sales growth.
Communicate professionally and effectively with internal and external customers, verbally and in writing.
Support pre-sales activities by providing technical and network design solutions, including topology diagrams, presentations, and fiber maps.
Provide technical training to onboarding sales team members.
Communicate updates related to products, services, and technical process changes.
Support preparation of RFIs, P/Qs, and related materials as requested by Sales Representatives.
Act as the primary liaison between sales teams and departments including Operations, OSP Engineering, Network Engineering, Service Assurance, and Service Delivery.
Review Salesforce opportunity records with sales teams before close to ensure supporting product configuration documentation is captured and technical details and descriptions are correct before submission to Service Delivery.
Collaborate with internal departments to support smooth transitions from pre-sales to post-sales.
Provide feedback on business and process improvement opportunities.
Travel to customer locations for meetings and site assessments as needed.
Ensure the accuracy and integrity of the proposed solution and associated information to meet customer expectations.