Senior Sales Representative

Caterpillar Inc.•Lafayette, IN

4d•Onsite

About The Position

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! The Sales Engineer acts as the technical expert, primarily responsible for bridging technical expertise with sales to secure and deliver customized solutions for complex gas projects.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Nice To Haves

Knowledge of electric power industry
Prior direct technical support or direct sales experience
Understanding of Caterpillar products and/or electrical balance of plant
Strong communication; ability to understand and provide guidance on highly complex projects

Responsibilities

Identify customer technical requirements, pain points, and use cases, providing solutions tailored to their business needs.
Build relationships with technical stakeholders within customer organizations to ensure long-term satisfaction and adoption.
Assist in writing and reviewing the technical portions of proposals and Requests for Proposal (RFP’s).
Share customer feedback with internal product and engineering teams to aid in product development.