Sales Engineer

RedSeal•Fairfax, VA

7d•Remote

About The Position

RedSeal is seeking a Sales Engineer to build and maintain constructive customer and partner relationships, understand customers’ hybrid environments, security architecture, and operations, and map exposure management objectives to RedSeal capabilities. The role provides technical sales leadership throughout customer engagements, including discovery, demonstrations, proposals, proofs of concept (PoCs), integration planning, training, and technical issue resolution. The Sales Engineer communicates effectively with technical practitioners and senior management, documents project phases, and escalates critical technical and operational issues. The role works closely with Sales Directors and teams across Professional Services, Support, Product Management, Engineering, and Marketing, as well as partners and resellers. It also supports customers after the sale through technical engagement, platform adoption, integration assistance, and identification of additional use cases. The Sales Engineer shares customer insights and technical knowledge through documentation, demonstrations, training materials, webinars, and other enablement resources. This is a remote work-from-home position with up to 20% travel.

Requirements

At least 4 years of cybersecurity presales or consulting experience focused on exposure management, vulnerability management, attack surface management, or network security.
Bachelor’s degree in computer science, computer information systems, electrical engineering, or management information systems, or equivalent experience.
Excellent verbal and written communication skills.
Comfort delivering technical presentations, tailored demonstrations, and interactive training.
Ability to communicate effectively with customers and partners at all organizational levels, from practitioners to executives.
Ability to identify, understand, and communicate complex exposure and risk issues across hybrid environments.
Effective project management and leadership skills while working with multiple teams in customer environments.
Ability to identify, escalate, and resolve issues that affect customer success.
Ability to track and communicate project status and results.
Ability to identify and communicate techniques, methodologies, and usability enhancements to improve RedSeal.
Ability to proactively and persistently drive a PoC from start to finish while working with Product Management to resolve issues.
Working knowledge of Salesforce or a comparable CRM.
Strong knowledge of network security design, architecture, segmentation, and implementation.
Strong troubleshooting and analytical skills in complex network and security environments.
Understanding of Layer 2, 3, and 4 networking, including IPv4 subnetting, NAT, IPv6, ICMP, UDP, TCP, STP, VLANs, and network segmentation.
Detailed understanding of routing, firewall, and load-balancing technologies, with configuration-level experience across multiple vendors.
Understanding of exposure management concepts, including vulnerability management, attack path analysis, attack surface management, security control validation, and risk-based prioritization.
Knowledge of enterprise security technologies such as vulnerability scanners, endpoint security, asset discovery, SIEM, CMDB, and related security management platforms.
Experience integrating enterprise technologies using REST APIs, JSON or XML, and scripting or automation tools such as Python, JavaScript, or PowerShell, including developing and troubleshooting integration workflows.

Nice To Haves

Experience with large-scale enterprise network environments of 500 or more network devices, including complex multi-vendor infrastructures.
Experience across enterprise, data center, cloud, hybrid, and OT or industrial network environments.
Knowledge of advanced networking technologies such as GRE, IPsec, BGP, OSPF, EIGRP, MPLS, MPLS-VPN, and VPLS.
Familiarity with SD-WAN, hybrid connectivity, and cloud networking architectures.
Experience with public cloud networking and security platforms, including AWS, Microsoft Azure, and Google Cloud.
Knowledge of network management, monitoring, and configuration management technologies.
Awareness of current cybersecurity threats, attacker techniques, and frameworks such as MITRE ATT&CK.
Familiarity with security and compliance frameworks, including PCI DSS, NIST, CIS Controls, DISA STIGs, and NERC CIP.
Experience conducting technical discovery, delivering demonstrations, supporting technical evaluations, and executing PoCs.
Understanding of OT and industrial control system environments, including the Purdue Model and IT/OT segmentation.
Understanding of OT safety and availability constraints, including passive, non-disruptive data collection.
Experience selling large-scale platform solutions, including continuous customer success challenges.
Relevant certifications such as CCIE, CCNP, JNCIE, CCSE/CCSA, CISSP, CISA, CISM, or cloud networking and security certifications.

Responsibilities

Partner with Sales Directors to plan and execute technical sales strategies for accounts, including briefings, demonstrations, proposals, PoCs, and technical issue resolution.
Establish and maintain value-added relationships with customers and partners.
Conduct technical discovery to identify requirements, use cases, success criteria, and potential evaluation obstacles.
Assess customer IT, OT, IoT, cloud, and hybrid environments, security architecture, existing technologies, and operational processes.
Map customer cybersecurity and exposure management objectives to RedSeal capabilities and measurable business outcomes.
Deliver standard and tailored demonstrations of attack paths, exploitable exposures, segmentation gaps, security control effectiveness, and risk-based prioritization.
Plan, execute, and document PoCs according to RedSeal’s methodology, define success criteria, validate technical requirements, and coordinate transitions to Professional Services.
Define integration strategies that fit customers’ technology ecosystems, data sources, security tools, and operational workflows.
Provide technical guidance on integration capabilities, data requirements, interoperability, and deployment considerations.
Translate technical findings into actionable business risk insights for technical and executive stakeholders.
Lead hands-on troubleshooting and resolution of technical and integration challenges, and escalate critical issues effectively.
Provide standard and customized training on the RedSeal platform.
Respond to technical sections of RFIs, RFPs, and security questionnaires.
Identify additional use cases, integrations, and opportunities to expand RedSeal’s value in customer environments.
Provide ongoing technical engagement to support customer adoption and help customers maximize the value of their RedSeal investment.
Collaborate with Professional Services, Support, and account teams on post-sales technical initiatives, integration enhancements, technical challenges, and expansion opportunities.
Communicate customer requirements, product feedback, technical limitations, and improvement opportunities to Product Management and Engineering.
Contribute to internal technical enablement through knowledge sharing, demonstrations, best practices, and reusable technical resources.
Maintain awareness of competing technologies and communicate RedSeal’s technical differentiation and value.
Communicate project status, technical findings, risks, and issues to customers and RedSeal stakeholders.
Share new techniques, best practices, methodologies, and use cases through training materials, technical documentation, demonstrations, webinars, and other enablement resources.