Sales Engineer

Caterpillar Inc.•Griffin, GA

18d•$97,530 - $146,290•Onsite

About The Position

Caterpillar’s Electric Power Division (EPD) provides integrated solutions, parts, and services for commercial and industrial electric power customers worldwide. EPD supports applications ranging from hospital backup power and emergency power during natural disasters to critical infrastructure for data centers and municipalities. The division draws on more than 95 years of electric power experience and is committed to sustainable, reliable solutions. The Sales Engineer supports go-to-market initiatives and sales execution as a subject matter expert for assigned products and services. The role provides technical product support to territory managers and customers, reviews bid specifications, answers questions about product applications and operation, and contributes product expertise during customer visits and training. The position is based in an office in Irving, Seguin, or Houston, Texas; Lafayette, Indiana; Griffin or Alpharetta, Georgia; or Peoria or Mossville, Illinois. The schedule is five days per week in the office, with travel of up to 25%. Domestic relocation assistance and visa sponsorship are not offered. The listed salary range is $97,530–$146,290. Compensation may vary based on factors including job level, market location, knowledge, skills, performance, and experience.

Requirements

An Electrical or Mechanical Engineering degree is required.
Knowledge of a given technology and its application methods, with the ability to develop solutions to significant technical challenges.
Ability to provide technical solutions to routine functional challenges and apply relevant procedures, technologies, and standards.
Knowledge of products and services and the ability to apply that knowledge across diverse situations.
Effective oral and written communication skills, including the ability to present information and avoid technical jargon when inappropriate.
Ability to establish and maintain working relationships with customers, vendors, and peers and respond effectively to client requests.
Knowledge of value-selling principles and practices and the ability to relate product and service value to customer needs.
Ability to work a five-day-per-week office schedule and travel up to 25%.

Nice To Haves

Electrical Engineering degree is preferred over Mechanical Engineering.
Experience in generator design, applications, field service, or customer support.

Responsibilities

Support territory managers with day-to-day business by providing technical product information.
Answer technical questions.
Review technical specifications in bid documents.
Serve as a product expert on applications, features, and generator set operations.
Act as a subject matter expert during critical customer visits.
Provide product application expertise at the point of sale.
Deliver product training on applied technology, job efficiency, and safety to customers and company and dealer sales personnel.
Research and verify customer needs and expectations, seek feedback, and act on improvement opportunities.
Explain product and service features, status, delivery alternatives, and announced updates.
Use value-selling techniques, research customers and their industries, and communicate proposed costs, benefits, and customer value.