Sales Engineer - Public Sector

Plaid•San Francisco, CA

14h

About The Position

Plaid is hiring its first dedicated Sales Engineer for Regulated Industries to serve as a technical lead alongside Enterprise Account Executives. The role will build the sales engineering function across Public Sector, Education, Healthcare and Life Sciences, and Utilities. It will help customers and ecosystem partners apply Plaid’s solutions to real-world payments, identity, fraud, onboarding, and income-verification use cases, while working with cross-functional teams to define playbooks and go-to-market motions for these markets. Sales Engineering supports customers throughout the pre-sales process as a trusted technical advisor, connecting Plaid’s product capabilities to customer needs and business value. The role also contributes to partner integrations, reusable technical guidance, product feedback, and successful customer handoffs and adoption. Travel of up to 25% is required.

Requirements

At least 7 years of customer-facing experience in technical selling, solutions engineering, or enterprise consulting.
At least 3 years supporting one or more regulated industries, including Public Sector, Healthcare, Education, Utilities, or similarly regulated environments.
Experience leading complex technical evaluations and partnering strategically with Account Executives across multistakeholder pursuits.
Hands-on knowledge of APIs and web/mobile architecture; ability to build demonstrations, solution diagrams, and integration guidance.
Strong discovery, communication, and customer empathy, with the ability to connect technical choices to business outcomes.
Ability to learn new sectors, navigate ambiguity, and validate product-market fit.
Sound judgment working with Product, Partnerships, Legal, Compliance, Privacy, Security, and commercial stakeholders.
Ability to build reusable technical assets and support partner-led integrations and adoption.
Willingness and ability to travel up to 25% of the time.

Nice To Haves

Fintech or payments, identity, fraud, or income-verification experience.
Familiarity with public-sector procurement, systems integrators, or healthcare platforms such as RCM and EHR systems.

Responsibilities

Serve as the lead technical advisor from discovery through solution design, evaluation, technical win, and post-sale handoff.
Partner with Account Executives to connect technical capabilities to business value across regulated industries.
Lead discovery, demonstrations, architecture design, and RFIs/RFPs for payments, account verification, onboarding, income, and fraud workflows.
Run hands-on API pilots and proofs of concept, defining success criteria, diagnosing gaps, and guiding integration tradeoffs.
Surface product, privacy, security, and compliance requirements early and coordinate appropriate specialist reviews.
Build reusable solution guides, reference architectures, and enablement to support partner integrations and downstream adoption.
Shape vertical strategy and provide product feedback in collaboration with Sales, Product, Partnerships, and Marketing.
Partner with Implementation and the broader Sales Engineering team on successful handoffs, adoption, and shared best practices.