Sales Engineer

Nooks•Colorado Springs, CO

19d•Onsite

About The Position

Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS), designing, building, and operating Sensitive Compartmented Information Facilities (SCIFs) and other secured, classified environments for the defense and national security community. The Sales Engineer takes customers from first inquiry through signed contract, serving as their consistent point of contact throughout the process. Reporting to the Vice President of Growth as an individual contributor, the role responds to inbound inquiries, establishes technical requirements, and matches customers to shared SCIF space, Mobile SCIFs, or Managed Security Services (MSS). The role quotes using approved pricing and terms and carries deals through contract execution. The VP of Growth owns and directs the sales process. Nooks operates at a fast pace, and priorities may shift; the person in this role is expected to be proactive, comfortable with ambiguity, and willing to support the team’s needs. The position is based on site at either Nooks’ Colorado Springs, Colorado, or Arlington, Virginia, location. Both sites are operational and growing, with processes still maturing. Occasional travel may be required. The role does not require a security clearance, but candidates must be authorized to work in the United States. Compensation includes a base salary, yearly bonus structure, and equity ownership. The role carries no quota or commission. Listed salary range is $90,000–$100,000 USD.

Requirements

Three or more years in a customer-facing technical or sales role, such as sales engineering, solutions engineering, or account management.
Experience supporting deals toward signature, such as quoting, preparing proposals, or working with contracts.
Ability to clearly explain technical requirements to engineers and non-technical buyers, both in writing and live.
Track record of quickly learning unfamiliar technical domains and becoming a go-to resource for others.
Organizational ability to manage many concurrent opportunities without allowing them to stall or go unanswered.
Experience working in a CRM system.
Authorization to work in the United States.
Proactive problem-solving approach and comfort with ambiguity and shifting priorities.

Nice To Haves

Experience with SCIFs, ICD 705, or classified network requirements.
Experience selling to defense, intelligence, or other government customers.
Familiarity with security compliance programs, facility construction, or modular buildings.

Responsibilities

Respond to inbound sales inquiries, qualify prospects on requirements, timeline, and budget, and establish clear next steps.
Conduct discovery to establish classified network requirements, classification level, space needs, and timeline.
Match standard requirements to the appropriate offering and bring new or nonstandard opportunities to the VP of Growth for direction.
Document customer requirements, including classified network needs, accurately enough to support the correct solution.
Answer standard questions about ICD 705 accreditation and classified network configurations, and involve IT/Cyber, Product, or Security in complex discussions.
Prepare custom proposals under the VP of Growth’s direction, coordinating input from Growth and cross-functional partners.
Send and manage customer non-disclosure agreements, routing deviations from standard terms to the Contracts Manager.
Produce accurate quotes using approved pricing, apply pre-set commercial positions in customer discussions, and escalate matters outside those positions.
Work with the Contracts Manager to draft agreements, carry deals through contract execution, and hand signed accounts to the Customer Success Manager.
Maintain the CRM as the accurate, current record of every inquiry, opportunity, and deal.
Report deal status to the VP of Growth weekly based on CRM records.
Share deal feedback on pricing, components, and deal structures to inform the VP of Growth’s offering decisions.
Confirm scope with Product and Construction and coordinate with customers’ program, security, contracting, and facility stakeholders.