Sales Engineer

Canopy Works

16d • Remote

About The Position

Canopy is hiring a remote Sales Engineer to partner with Account Executives throughout the sales cycle and provide technical expertise to hospital and health system stakeholders. The role involves leading technical discovery and reviews, managing proofs of concept, and addressing questions about the architecture, security, and integrations of Canopy’s connected safety platform. The position reports to the SVP of Sales and requires travel for customer meetings and site visits.

Canopy provides a location intelligence platform for healthcare workforce safety, combining wearable safety technology, real-time location, intelligent alerting, managed services, and enterprise integrations. The Sales Engineer will serve as a technical voice for the sales team, helping customers understand how the platform fits their environments and supporting technical evaluations through to implementation handoff.

Requirements

• At least 5 years of experience as a sales engineer.
• Background in IT, information security, or working directly with CISOs and security teams.
• Experience with IoT devices and network architecture, including wireless infrastructure and device provisioning.
• Ability to present to audiences ranging from clinical and IT end users to CISOs and other executives.
• Ability to address architecture, security, and integration questions in depth while keeping discussions accessible to non-technical stakeholders.
• Strong track record completing security questionnaires and supporting technical RFP responses.
• Self-motivated and effective working remotely.
• Willingness to travel for customer meetings and site visits.

Nice To Haves

• Sales engineering experience in healthcare.
• RTLS experience.

Responsibilities

• Partner with Account Executives on enterprise and strategic deals, joining calls and site visits to lead technical discussions.
• Lead technical discovery into prospects’ network, IT, and security environments, including wireless infrastructure, identity management, and existing EHR or RTLS systems.
• Serve as the primary technical contact for IT, information security, and CISO stakeholders during the sales process.
• Complete security questionnaires and technical sections of RFPs, and support architecture reviews in partnership with security and engineering teams.
• Translate customer technical requirements into clear input for product and engineering.
• Support a smooth technical handoff from sales to implementation and customer success.
• Manage proofs of concept and answer technical questions during customer evaluations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed