Sales Engineer

Sunbird Software Inc. • , RI

12d • Remote

About The Position

The Sales Engineer is an early-career presales professional who supports the sales team with technical discovery, demonstrations, and proof-of-concept activities. Working closely with senior Sales Engineers and Account Managers, the SE I develops consultative selling skills and technical expertise while gaining hands-on experience with Sunbird’s solutions and customer use cases. The role focuses on building foundational Sales Engineering skills, understanding customer environments, and contributing to presales engagements under guidance and mentorship. This is a remote position, and candidates must reside in the United States.

Requirements

• 1–3 years of experience in a technical, IT, or customer-facing role.
• Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
• Strong desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance and preparation.
• Strong organizational skills and willingness to learn in a fast-paced sales environment.
• Comfort working collaboratively with sales, Sales Engineers, and cross-functional teams.
• Exceptional communication skills and fluency in English.
• Willingness to travel up to 15–20% as needed.
• Must reside in the United States.

Nice To Haves

• Presales experience.
• Product certification, an engineering degree, or equivalent technical background.
• Additional languages.

Responsibilities

• Assist with customer demonstrations for small to midsize clients, preparing demo environments, datasets, and scenarios aligned to customer use cases.
• Support proof-of-concept activities for small to midsize clients by executing defined POC plans, tracking progress, and assisting with customer questions.
• Provide technical support to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, keeping presales assets and demo materials—including systems, slides, documentation, and reference content—current, clean, and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records in HubSpot, ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed