Sales Engineer

Sardine•,

6d•$160,000 - $200,000•Remote

About The Position

Sardine is hiring a Sales Engineer to serve as a trusted technical advisor to customers and prospects. The role supports upsell and cross-sell opportunities by connecting customer needs to Sardine’s platform, delivering customized product demonstrations, and using a consultative approach to help prospective customers understand the platform’s value. The Sales Engineer also contributes field insights to the product roadmap and helps Sardine respond to market trends. This high-visibility role sits between Go-To-Market and Product & Engineering, linking customer needs with Sardine’s capabilities for fraud and compliance teams. It involves variety, ambiguity, innovation, and ownership of complex problems in a remote-first environment serving global clients.

Requirements

At least 7 years of experience as a Sales Engineer, Solutions Engineer, or in a similar customer-supporting role.
Prior experience in the Risk, Fraud, or Compliance domain.
Proven success working with large financial institutions, banks, or global enterprises.
Experience with API-based products, a strong understanding of JSON, and the ability to read and understand code.
Familiarity with at least one of Python, JavaScript, Ruby, Go, or Java.
Strong analytical skills, including the ability to investigate technical problems and develop proposed solutions.
Ability to thrive in a fast-paced remote environment while working with global clients.
Excellent written and verbal communication skills, including the ability to explain complex technical and business concepts to technical and non-technical audiences and tailor communication to role and seniority.

Nice To Haves

Knowledge of web development principles.
Ability to build internal tools using Python, JavaScript, Ruby, Go, or Java.

Responsibilities

Support Account Managers in identifying customers’ additional fraud and compliance needs.
Prepare and deliver customized demonstrations that showcase the impact of Sardine’s platform.
Work with Security teams to explain Sardine’s security posture and complete security reviews.
Create comprehensive solution designs that address prospects’ needs.
Collaborate with peers to improve processes within the Sales Engineering team.
Work with Product and Engineering to identify product improvements and help prioritize and design solutions.

Benefits

Generous compensation in cash and equity.
Early exercise for all options, including pre-vested options.
Remote-first culture.
Flexible paid time off and a year-end break.
Health, dental, and vision coverage for employees and dependents in the US and Canada.
4% 401(k) or RRSP matching in the US and Canada.
MacBook Pro delivered to your door.
One-time home office setup stipend.
Monthly meal stipend.
Monthly social meet-up stipend.
Annual health and wellness stipend.
Annual learning stipend.