Sales Engineer
About The Position
Ambient.ai is seeking a customer-focused Enterprise Sales Engineer to help win strategic accounts and demonstrate the value of its Agentic Physical Security platform. This pre-sales role partners closely with Sales to deliver product demonstrations, support customer evaluations and pilots, and help prospects understand how Ambient.ai can improve security operations and reduce risk. The role primarily supports select in-region Enterprise accounts and also contributes to channel opportunities and high-value Commercial accounts. The successful candidate will bring a strong technical foundation and experience supporting complex technology sales. They will provide technical credibility and consultative guidance across direct, channel-led, and Commercial selling motions, while collaborating with customers, partners, and internal teams to advance opportunities and improve the product and customer experience.
Requirements
- 2–3+ years of experience in Sales Engineering, Solutions Engineering, or a similar customer-facing technical pre-sales role.
- Experience supporting technology sales in Enterprise, channel, and/or Commercial environments; SaaS and/or innovative hardware-enabled solutions are relevant.
- Demonstrated success partnering with Sales on technical evaluations and multi-stakeholder customer engagements.
- Strong presentation and communication skills, including the ability to explain technical concepts clearly to varied audiences and partners.
- Solid understanding of L2 switching, including VLANs, L2 versus L3 limitations, and physical versus logical network isolation.
- Working knowledge of Linux networking basics, including assigning IP/mask/gateway to NICs and configuring redundancy/failover concepts.
- Familiarity with cloud environments such as AWS, Azure, or GCP.
- Strong cross-functional collaboration skills and a customer-first mindset.
- Ability to work across direct sales, channel-led opportunities, and Commercial accounts.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Highly motivated, resourceful, and eager to learn in a fast-paced environment.
Nice To Haves
- Familiarity with security cameras, video management systems, or physical access control systems (PACS).
- Experience with business value selling, proof-of-value frameworks, or security-related technology environments.
- Exposure to Fortune 1000 or large distributed enterprise customer environments.
- Experience supporting or enabling channel partners in a pre-sales capacity.
Responsibilities
- Partner with Regional Sales Managers on complex sales cycles for select in-region Enterprise accounts, channel sales, and high-value Commercial opportunities.
- Deliver product demonstrations and presentations to technical and non-technical audiences across Enterprise, channel, and Commercial customer segments.
- Support and lead customer and partner technical evaluations, pilots, proof-of-concept engagements, and proof-of-value engagements.
- Explain the technical and business value of Ambient.ai by connecting platform capabilities to customer security priorities and operational goals.
- Build relationships with customer stakeholders, channel partners, and internal teams by offering technical guidance, answering questions, and recommending solutions.
- Collaborate with Product, Customer Success, Channel, and Engineering to share customer feedback, represent field needs, and improve the product and customer experience.
- Contribute to proposals, technical validation plans, partner enablement, and account strategy in partnership with Sales.
- Support partner-facing technical conversations and enable channel partners to position and represent Ambient.ai effectively.
- Use a consultative approach to solve customer problems and advance opportunities through preparation and execution across Enterprise, channel, and Commercial sales motions.
Benefits
- Regular full-time employees receive stock options.
- Comprehensive health and welfare package, including medical, dental, vision, life, EAP, legal services, and a 401k plan.
- Flexible time off, including Winter Break time off between Christmas and New Year’s for most roles depending on customer demand.
- The latest tech and company swag delivered to employees’ doors.
- Opportunities to connect with co-workers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
