Sales Enablement Operations Manager

Perplexity•San Francisco, CA

2d•$165,000 - $210,000

About The Position

Perplexity is hiring its first Sales Enablement Operations Manager to help its growing sales organization find, use and learn from content. This strategic and hands-on role partners with the Sales Enablement Lead to define and implement the sales content management strategy, including evaluating whether to use Perplexity’s AI platform or a dedicated third-party tool. The role will build, operate and continuously improve the enablement stack, and create AI skills, plugins and workflows that help sellers and managers work more effectively. It is a foundational position with a path to leadership as the enablement function scales. The manager will develop content architecture and governance, own implementation and maintenance of the sales content hub, call library and training platform, and coordinate with Revenue Operations, Product Marketing, Product and Legal to make approved content available within sellers’ workflows. The role will also own enablement reporting and build reusable AI workflows for account executives, BDRs and sales managers, supporting adoption through training, documentation and feedback. Success includes establishing scalable standards for enablement content and AI tools and helping shape the function’s priorities, operating model and tooling.

Requirements

4–6 years of experience in go-to-market roles, including at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
A track record of leading or substantially shaping a tooling decision, such as a platform evaluation, migration or in-house build.
Hands-on AI fluency, including building AI tools or workflows used regularly by others, with examples; relevant tools may include custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier and Clay.
Systems thinking and understanding of how content, CRM, call-recording and communication tools connect, with an ability to design around sellers’ workflows.
Strong judgment and ability to make and defend clear recommendations with leadership.
Experience driving cross-functional projects without formal authority.
Clear written and verbal communication and a bias toward shipping, measuring and iterating.

Nice To Haves

Experience as the first enablement operations or GTM systems hire, building a function from scratch.
Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
Background as an AE, SE or BDR before moving into enablement or operations.
Experience managing or mentoring contractors, interns or direct reports.
Experience at a high-growth AI or SaaS company.

Responsibilities

Partner with the Sales Enablement Lead to define the sales team’s long-term content management strategy, requirements and build-versus-buy decision.
Gather stakeholder needs, assess Perplexity Computer and third-party platforms, model costs and tradeoffs, and develop a joint recommendation for sales leadership.
Design content taxonomy, ownership, governance, approval workflows and lifecycle processes.
Implement and maintain the sales content hub, call library and training platform, leveraging Perplexity.
Coordinate with Revenue Operations, Product Marketing, Product and Legal to ensure content is accurate, approved and accessible in Salesforce, Slack and call-recording tools.
Own enablement reporting on content usage, training completion, certification status, ramp and performance.
Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, including account research, call preparation, deal reviews, coaching and pipeline hygiene.
Convert recurring seller and manager tasks into reusable AI workflows and drive adoption through training, documentation and feedback loops.
Develop training materials on effective AI tool use and maintain a shared library of best practices.
Set standards for how enablement content and AI tools are built, contributed and maintained across the GTM organization.
Partner with enablement leadership on priorities, operating model and tooling, and help scale the enablement operations function.