Sales Enablement Manager, Onboarding

Factory•San Francisco, CA

5d•Onsite

About The Position

Factory is seeking a Sales Enablement Manager to independently build and scale its end-to-end sales onboarding and certification strategy. The role will develop the playbook for selling Factory, guide new sellers from their first day through their first closed deal, and establish consistent standards for seller productivity. The position works closely with leaders and teams across the company to translate technical innovations into enterprise adoption. The manager will design role-based curriculum and certification for Account Executives, Solutions Engineers, and Sales Development Representatives; lead interactive bootcamp sessions; and partner with managers to create and monitor 90-day onboarding plans. The role will also support experienced reps through product launch updates, sales methodology refreshers, and targeted training. The position will package training for delivery by managers and senior reps, support local and remote sellers through live and self-paced learning, keep materials current as the product changes, and use AI agents and automated workflows to streamline program administration and track readiness. Success will be measured using metrics such as time to first deal, quota attainment, certification performance, and changes in seller calls. This is an in-office position five days per week in San Francisco, within walking distance of Caltrain.

Requirements

At least 5 years of sales enablement experience focused on building, driving, and scaling end-to-end new-hire onboarding strategies from scratch.
Deep expertise in instructional design principles.
Experience creating clear and attractive training materials and delivering engaging live presentations in person or virtually.
Highly organized and detail-oriented, with a proven track record of tracking ramp metrics and optimizing enablement programs based on performance data.
Ability to translate complex technical concepts into clear, accessible training for non-technical sellers.
Ability to foster open, two-way feedback.
Ability to thrive in a fast-paced, early-stage environment.

Nice To Haves

Experience as an Account Executive or Solutions Engineer.
Background in developer tools or AI products.
Experience with MEDDPICC or Command of the Message.
Experience automating workflows with AI agents.

Responsibilities

Drive the strategy and end-to-end execution of onboarding new sellers from their first day through their first closed deal.
Build and scale the sales onboarding program and strategic playbook from the ground up.
Design and maintain foundational and role-specific curriculum for Account Executives, Solutions Engineers, and Sales Development Representatives.
Lead interactive live training sessions for bootcamp cohorts in partnership with subject matter experts, moderators, and sales leaders.
Establish role-specific evaluation criteria and certification standards, hold new hires accountable, and refine content based on cohort performance and feedback.
Partner with managers to establish and track 90-day onboarding plans and support new hires who fall behind.
Collaborate with senior sales leaders, founders, and partners across Product, Solutions Engineering, and Revenue Operations to build the enablement function.
Consult sales managers, top representatives, and subject matter experts to identify seller bottlenecks and deliver targeted training.
Package training modules for delivery by managers and senior representatives, supporting local and remote sellers through live and self-paced learning.
Keep curriculum current as the product evolves and retire obsolete materials.
Use AI agents and automated workflows to streamline program administration, update materials, and track seller readiness.
Train experienced representatives through launch updates, sales methodology refreshers at QBRs and Sales Kickoff, and focused support in areas where deals are being lost.
Track onboarding and sales performance measures, including time to first deal, quota attainment, certification results, and changes in sales calls.