Lead Enablement and Onboarding Ops
PAYLOCITY CORPORATION•Schaumburg, IL
•$71,000 - $101,400•Onsite
About The Position
The Lead Enablement and Onboarding Ops position oversees the development, support, and training of Operations’ new hires and Client Support Advisors/SMEs. It provides strategic leadership to foster collaboration while promoting operational consistency, quality training delivery, and continuous improvement across the organization. This is a 100% in-office role based in Schaumburg, Illinois, requiring on-site work five days per week during designated work hours; remote and hybrid work are not available.
Requirements
- Bachelor’s degree in human resources, business administration, or a related field.
- At least 2 years of experience in training, leadership, enablement, or related roles.
- Proven leadership experience and the ability to motivate and develop teams.
- Understanding of learning and development principles, instructional design, and adult learning theories.
- Excellent communication and interpersonal skills.
- Ability to analyze data and assess training effectiveness.
- Familiarity with program management principles and methodologies.
Responsibilities
- Lead and manage the Enablement and Onboarding team, providing guidance and support to new hires and Client Support Advisors/SMEs.
- Implement and maintain programs and resources that enhance the capabilities and performance of impacted teams.
- Collaborate with stakeholders to identify skills gaps and develop tailored solutions.
- Ensure consistency in processes, methods, and materials across the organization.
- Monitor the progress of new hires and Client Support Advisors/SMEs, providing constructive feedback and support for their ongoing development and success.
- Establish touchpoints and key performance indicators to evaluate program effectiveness and make adjustments based on qualitative and quantitative feedback.
- Promote continuous learning and improvement, encouraging innovation and knowledge-sharing.
- Conduct regular team meetings to align objectives, share updates, and celebrate achievements.
- Facilitate communication and collaboration between the enablement team and other departments to support organizational goals.
Benefits
- Medical, dental, vision, life, and disability benefits.
- 401(k) match.
- Annual bonus eligibility.
- Restricted stock unit grant based on individual performance.
- Additional perks supporting employees, families, and finances.
- Career development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
