Sales Enablement Manager

EDP Renováveis•Chicago, IL

15d•$115,000 - $125,000•Onsite

About The Position

The Sales Enablement Manager helps EDP service centers improve lead conversion and revenue by coaching managers, customer service representatives, and sales professionals. This highly visible, field-based role works alongside leaders and frontline teams to identify performance gaps, strengthen the sales process, and deliver measurable business results. The role involves building relationships across service centers, establishing a regular coaching cadence, reviewing CRM and sales data, and implementing targeted coaching plans. The manager coaches the complete sales process, supports onboarding and training, partners with regional and operations leaders, and recommends improvements to sales processes and systems. The position is based onsite in Chicago, with approximately 50% travel to supplier and operating locations. It has no direct reports.

Requirements

At least 5 years of sales experience, including 2 or more years coaching, developing, or leading sales professionals.
Demonstrated success improving sales performance through coaching in both inside and field sales environments.
Experience coaching both customer service and sales professionals.
Strong CRM and sales analytics skills, including the ability to identify performance trends and translate findings into coaching action plans.
Valid driver's license and ability to travel up to 50% of the time, including overnight travel.

Nice To Haves

Experience in propane, fuel delivery, home services, or another route-based service business.
Experience building or managing onboarding programs for new sales hires.
Salesforce experience.
Experience using call-recording, call-scoring, or conversation-intelligence platforms.
Experience in a multi-location organization with field leadership teams.
Experience facilitating instructor-led and virtual sales training.
Experience leading quarterly business reviews or sales-process improvement initiatives.
Bachelor's degree or equivalent experience.

Responsibilities

Visit service centers to observe sales conversations, ride along with sales representatives, and assess location strengths and opportunities.
Review CRM, lead-conversion, call-performance, and other sales data to identify where customers are lost in the sales process.
Meet with General Managers, Regional Sales Managers, Regional Vice Presidents, and EDP leaders to understand business goals and align coaching priorities.
Conduct live call reviews, ride-alongs, in-person coaching, and virtual coaching sessions with customer service representatives and inside and outside sales representatives.
Improve lead-to-customer conversion rates across service centers.
Coach teams on the sales process from initial customer contact through closing and transition to delivery.
Lead quarterly sales reviews with General Managers and Regional Vice Presidents.
Track coaching activity and business outcomes and provide regular updates to sales leadership.
Coach General Managers in developing their teams and maintaining consistent call-scoring standards.
Create and execute performance-improvement coaching plans for team members who are not meeting expectations.
Lead onboarding and ramp-up programs for new sales representatives and customer service employees transitioning into sales roles.
Facilitate sales training workshops and virtual coaching sessions.
Support General Managers in developing and executing local sales-growth plans.
Partner with operations teams to support a smooth customer experience from sale through delivery and ongoing service.
Serve as a resource for Regional Sales Managers overseeing field sales teams.
Identify process, staffing, or system issues that negatively affect sales performance and provide data-backed recommendations.
Standardize best practices across service centers and refine the sales process based on results.