Sales Director

Scott Brown Media Group Inc•Charlotte, NC

About The Position

SBMG is seeking a motivated, results-driven Sales Director to lead sales initiatives, develop new business opportunities, and strengthen existing hotel partnerships. The role focuses on relationship building, revenue growth, and delivering exceptional client experiences across assigned hotel properties and markets. The Sales Director serves as a primary point of contact for hotel partners and event clients, prepares audiovisual estimates and proposals, and works closely with AV technicians and operations teams to support successful event execution. This position also leads, coaches, and develops team members while maintaining SBMG's standards of professionalism, communication, and service excellence.

Requirements

  • Experience in sales, account management, hospitality, audiovisual services, or event production.
  • Strong leadership, communication, negotiation, and relationship-building skills.
  • Ability to prepare accurate estimates and manage multiple client needs.
  • Working knowledge of audiovisual equipment, event production, and technical support.
  • Experience analyzing sales performance, revenue, and forecasting.
  • Ability to lead, motivate, and support employees while maintaining service standards.
  • Strong organizational skills and the ability to respond effectively to changing event demands.
  • Commitment to professionalism, customer satisfaction, and teamwork.

Responsibilities

  • Drive sales and revenue growth across assigned hotel properties and markets.
  • Develop and maintain strong relationships with hotel leadership, clients, and vendors.
  • Prepare accurate and timely audiovisual estimates and proposals.
  • Participate in client walkthroughs, pre-conference meetings, post-conference meetings, and hotel sales meetings.
  • Serve as a primary point of contact for hotel partners and event clients.
  • Identify upselling opportunities while maintaining high levels of customer satisfaction.
  • Analyze sales performance, revenue trends, and forecasts, and provide reports to senior leadership.
  • Lead, coach, and develop team members to ensure exceptional customer service and operational performance.
  • Collaborate with AV technicians and operations teams to ensure successful event execution.
  • Resolve client concerns and provide solutions in fast-paced, high-pressure environments.
  • Maintain SBMG's standards of professionalism, communication, and service excellence.

Benefits

  • Medical, dental, vision, and life insurance
  • Three weeks of upfront paid time off
  • 401(k) with company matching
  • Monthly commission opportunities
  • Career advancement and professional development
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