Sales Director

EarthCam•Upper Saddle River, NJ

About The Position

EarthCam is seeking a Director of Sales to lead sales training, onboarding, sales processes, and the operational support infrastructure for its growing sales organization. The role focuses on coaching support, CRM process adoption, and managing the Sales Administration team that supports Territory Sales Representatives and Account Managers throughout the sales cycle. It is not a traditional quota-carrying sales leadership position; instead, it aims to improve execution, workflows, CRM discipline, internal coordination, and enablement systems through structure, consistency, accountability, and training. The Director will work closely with Sales Leadership, Sales Representatives, Account Managers, Marketing, Customer Success, and Sales Administration teams to improve operational efficiency and reinforce scalable sales processes. EarthCam is a global webcam technology company providing construction teams with real-time jobsite visibility, including live video, time-lapse recordings, progress tracking, site security, and AI-powered insights.

Requirements

  • At least 7 years of experience in sales operations, sales enablement, sales training, or sales support leadership.
  • Experience managing sales support, sales administration, or enablement teams.
  • Strong background in CRM management, pipeline processes, reporting workflows, and sales operations.
  • Demonstrated experience building onboarding programs, training systems, or sales process documentation.
  • Strong familiarity with CRM platforms such as Salesforce, HubSpot, or similar systems.
  • Excellent organizational, communication, and cross-functional coordination skills.
  • Experience improving operational workflows and sales process efficiency.
  • Strong training, coaching, and operational leadership skills; comfortable mentoring new and experienced sales team members.
  • Ability to manage multiple priorities, lead support and coordination teams in a fast-paced environment, and balance support, coaching, accountability, and process enforcement effectively.
  • Bachelor’s degree or equivalent professional experience.

Nice To Haves

  • Experience supporting sales organizations in a technology, SaaS, construction technology, or solution-based environment.

Responsibilities

  • Lead and manage the Sales Administration team supporting the sales organization.
  • Develop and improve onboarding programs for new sales hires.
  • Create and maintain sales training materials, playbooks, and process documentation.
  • Reinforce CRM standards, pipeline management practices, and consistent sales workflows.
  • Support coaching initiatives alongside Sales Leadership to improve execution and accountability.
  • Train sales teams on internal tools, workflows, systems, and operational best practices.
  • Improve proposal preparation, documentation processes, and sales support workflows.
  • Monitor CRM usage, pipeline visibility, reporting accuracy, and process adoption across the sales organization.
  • Identify operational gaps and implement scalable process improvements.
  • Coordinate with Marketing, Customer Success, Finance, and Operations to improve communication and workflow alignment.
  • Support internal reporting and sales process visibility for leadership.
  • Maintain execution standards across sales support activities, customer follow-up, and opportunity management.
  • Assist with sales readiness initiatives, training refreshers, and ongoing process education.
  • Support organizational scalability through operational structure, consistency, and accountability.

Benefits

  • Competitive salary and aggressive performance-based bonuses.
  • 100% company-paid health insurance for single coverage.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with generous company matching.
  • Paid time off and paid holidays.
  • Complimentary breakfasts, lunches, and snacks.
  • Team events, BBQs, and an annual company Olympics.
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