Sales Director

Southlake•Southlake, TX
•Onsite

About The Position

D1 Training is hiring one full-time Sales Director to serve its Allen and Southlake locations in Texas. The position may be based at either location and reports to the owner. The Sales Director nurtures advertising leads from the first inquiry through an attended appointment, building trust with prospective athletes and families and helping them take the next step toward training. The role emphasizes rapid response during covered working hours, with a one-minute response goal and five minutes as the maximum. The Sales Director manages high-volume follow-up through phone, text, and email; books and confirms appointments; handles questions and reminders; and reschedules prospects who miss appointments. The role requires accurate CRM documentation and clear handoffs to location teams. Success is primarily measured by conversion from lead to attended appointment, supported by daily activity targets of 150 outbound calls and 10 scheduled appointments across both locations, fast response times, and reliable follow-through. The Sales Director reviews performance with the owner and improves follow-up based on results. D1 Training is a growing fitness franchise with more than 80 facilities open and more than 180 in development. It provides age-appropriate training programs led by coaches, using planned eight-week training cycles and sports-science-backed techniques for youth athletes and adults.

Requirements

  • Clear, confident phone communication and the ability to listen, build trust, and ask for the appointment.
  • Consistent follow-through in a high-volume lead pipeline.
  • Comfort using a CRM and accountability for measurable daily activity and attendance results.
  • A welcoming, professional approach to athletes and families.
  • Enthusiasm for helping people begin training.

Responsibilities

  • Respond rapidly to inbound leads and guide prospects toward an appropriate appointment at Allen or Southlake.
  • Make 150 outbound calls per working day and schedule 10 appointments daily across both locations.
  • Nurture leads through disciplined phone, text, and email follow-up while respecting consent, communication preferences, and opt-outs.
  • Confirm appointments, answer questions, send appropriate reminders, and recover no-shows through timely rescheduling.
  • Record every contact attempt, conversation, next step, booking, and attendance outcome in the CRM.
  • Provide each location team with a clear handoff so prospects arrive expected, informed, and ready for their experience.
  • Review response times, contact rates, appointment attendance, and lead-to-show conversion with the owner, and improve follow-up based on results.
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