Sales Development Representative - Outbound
About The Position
The Sales Development Representative proactively prospects and engages potential customers through outbound calls, emails, and multi-channel outreach to generate new business opportunities. The role qualifies leads by identifying customer needs, pain points, and alignment with company solutions, then schedules high-quality meetings between qualified prospects and Account Executives to build the sales pipeline. The representative maintains accurate records of outreach, lead status, and follow-ups in CRM tools and collaborates with sales partners on lead handoffs, target accounts, and messaging. The role calls for consistent, high-volume outreach while preserving quality, effective lead qualification, and the ability to set qualified meetings that contribute to pipeline growth. It offers opportunities to develop skills and build a career in a global business, with learning and on-the-job experiences, an inclusive team environment, community and charity initiatives, an employee assistance program, and achievement recognition. Compensation is hourly pay of $19.23, with annual on-target earnings of $76,000 or more; total compensation depends on skills and performance.
Requirements
- Consistently meet activity benchmarks, such as 85–100 calls and 40–60 emails per day, while maintaining quality outreach.
- Ability to identify decision-makers, assess business needs, and qualify leads against defined criteria.
- Track record of setting qualified meetings (SQLs) and contributing to pipeline growth; examples include 15–25 or more meetings per month depending on quota.
- Experience using Salesforce, Outreach, or similar platforms to manage activity, maintain data accuracy, and track pipeline performance.
- Strong verbal and written communication skills, including the ability to articulate value propositions and handle objections concisely and compellingly.
Nice To Haves
- Experience in a high-volume outbound sales or lead generation role, such as SDR, BDR, or inside sales, ideally within fintech, payments, or SaaS.
- Demonstrated resilience and coachability, with the ability to handle rejection and continuously improve through feedback.
- Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience.
Responsibilities
- Proactively prospect and engage potential customers through outbound calls, emails, and multi-channel outreach to generate new business opportunities.
- Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions.
- Schedule high-quality meetings between qualified prospects and Account Executives to build a strong sales pipeline.
- Maintain accurate CRM records of outreach activities, lead status, and follow-ups.
- Collaborate with sales partners to ensure seamless lead handoffs and alignment on target accounts and messaging.
Benefits
- Opportunities to grow skills and build a career within a global business.
- Access to learning, development, and on-the-job experiences.
- Supportive, inclusive team environment where employee ideas and input matter.
- Time to give back through community and charity initiatives.
- Global employee assistance program to support wellbeing.
- Recognition through a global platform that celebrates achievements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
