Sales Development Representative - Outbound

Global Payments Inc. • Oklahoma City, OK

1d

About The Position

The Sales Development Representative will proactively identify and engage potential customers through outbound calls, emails, and other channels. The role qualifies leads by assessing customer needs, pain points, and fit with company solutions, then schedules qualified meetings between prospects and Account Executives to help build the sales pipeline. The representative records outreach, lead status, and follow-ups in CRM tools and collaborates with sales partners on lead handoffs, target accounts, and messaging.

The position calls for consistent, high-volume outbound activity while maintaining outreach quality, effective lead qualification, meeting generation, CRM accuracy, and clear communication. The role is part of inclusive, global teams and offers opportunities to develop skills and grow a career within a global business.

Compensation includes hourly pay of $19.23 and annual on-target earnings of $76,000 or more. Total compensation depends on skills and performance.

Requirements

• Ability to consistently meet activity benchmarks, such as 85–100 calls and 40–60 emails per day, while maintaining quality outreach.
• Proven ability to identify decision-makers, assess business needs, and qualify leads against defined criteria.
• Track record of setting qualified meetings (SQLs) and contributing to pipeline growth; examples given are 15–25 or more meetings per month depending on quota.
• Experience with Salesforce, Outreach, or similar tools to manage activity, maintain data accuracy, and track pipeline performance.
• Strong verbal and written communication skills, including the ability to articulate value propositions and handle objections concisely and compellingly.

Nice To Haves

• Experience in a high-volume outbound sales or lead generation role, such as SDR, BDR, or inside sales, ideally in fintech, payments, or SaaS.
• Resilience and coachability, including the ability to handle rejection and improve through feedback.
• Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience.

Responsibilities

• Prospect and engage potential customers through outbound calls, emails, and multi-channel outreach to generate business opportunities.
• Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions.
• Schedule high-quality meetings between qualified prospects and Account Executives.
• Maintain accurate CRM records of outreach activities, lead status, and follow-ups.
• Collaborate with sales partners on lead handoffs, target accounts, and messaging.

Benefits

• Opportunities to grow skills and build a career within a global business.
• Access to learning, development, and on-the-job experiences.
• Supportive, inclusive team environment where ideas and input matter.
• Time to give back through community and charity initiatives.
• Global employee assistance program to support wellbeing.
• Recognition through a global platform that celebrates achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed