Sales Development Representative - Outbound

Global Payments Inc.•Oklahoma City, OK

About The Position

Global Payments is seeking a Sales Development Representative to join its Sales Development team and help shape the future of global commerce. The role focuses on generating new business through outbound prospecting, qualifying leads, scheduling meetings for Account Executives, maintaining CRM records, and collaborating with sales partners. Compensation includes hourly pay of $19.23 and annual on-target earnings of $76,000 or more; total compensation depends on skills and performance.

Requirements

  • Ability to consistently meet activity benchmarks, such as 85–100 calls and 40–60 emails per day, while maintaining outreach quality.
  • Proven ability to identify decision-makers, assess business needs, and qualify leads against defined criteria.
  • Track record of setting qualified meetings and contributing to pipeline growth, with examples of 15–25 or more meetings per month depending on quota.
  • Experience with Salesforce, Outreach, or similar tools to manage activity, maintain data accuracy, and track pipeline performance.
  • Strong verbal and written communication skills, including the ability to articulate value propositions and handle objections concisely and compellingly.

Nice To Haves

  • Experience in a high-volume outbound sales or lead-generation role, such as SDR, BDR, or inside sales, ideally in fintech, payments, or SaaS.
  • Resilience and coachability, including the ability to handle rejection and improve through feedback.
  • Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience.

Responsibilities

  • Prospect and engage potential customers through outbound calls, emails, and multichannel outreach to generate business opportunities.
  • Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions.
  • Schedule high-quality meetings between qualified prospects and Account Executives to build the sales pipeline.
  • Maintain accurate records of outreach activities, lead status, and follow-ups in CRM tools such as Salesforce.
  • Collaborate with sales partners to support seamless lead handoffs and align on target accounts and messaging.

Benefits

  • Opportunities to grow skills and build a career within a global business.
  • Access to learning, development, and on-the-job experiences.
  • Supportive, inclusive team environment.
  • Time to give back through community and charity initiatives.
  • Global employee assistance program to support wellbeing.
  • Global recognition platform celebrating employee achievements.
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